POOJA Karki
A-11, Madhu Vihar, Street No-01, Uttam Nagar, New Delhi,DL
Summary
Driven professional with a proven track record at HDFC Financial Services, excelling in customer relationship management and cash handling. Skilled in enhancing client relations and collaborating with teams to surpass sales targets. Expertise in financial services, with a focus on achieving results through informed advice and personalized service.
Overview
3
3
years of professional experience
Work History
Worked With HDFC Financial Services
Officer- Credit Card Collection
Vikaspuri
06.2023 - Current
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
HDB Financial Services
Junior Office
Vikaspuri
10.2021 - 05.2023
Education
Master of Arts -
Kumaun University
Nainital05.2012
Bachelor of Arts -
Kumaun University
Nainital05.2010
High School Diploma -
Uttrakhand Board
Uttrakhand03.2006
Skills
- Financial Services
- Customer Relationship Management
- Cash Management
- Cash Handling
Languages
English, Hindi
Upper intermediate (B2)
Timeline
Worked With HDFC Financial Services
Officer- Credit Card Collection
06.2023 - Current
HDB Financial Services
Junior Office
10.2021 - 05.2023
Master of Arts -
Kumaun University
Bachelor of Arts -
Kumaun University
High School Diploma -
Uttrakhand Board