Pooja Kumar

• Managed a central team of learning designer and developers, and was responsible for crafting learning journeys, refreshers, product update programs for 10,000 sales staff with varied skills, education and experience.
• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
• Designed and delivered web-based, self-directed learning materials.
• Facilitated virtual, in-person, blended learning sessions and Train-the-Trainer programs.
• Developed and implemented successful onboarding program along with OJT plan across 4 Business Units.
• Cross-trained existing employees to maximize team agility and performance.
• Analyzed effectiveness of training programs at all levels and recommended updates.
• Developed surveys to identify training needs, evaluate E-learning course and workshops.
• Controlled costs to keep business operating within budget and increase profits.
• Planned and budgeted accurately to provide business with resources needed to operate smoothly.
• Gathered feedback from team and department leaders to devise new training materials targeted on current needs.
• Developed comprehensive employee training courses for all Business Units and roles.
• Developed lesson plans, instructional materials and written practice tests for Functional and Sales training courses.
• Built and maintained professional relationships with vendors and suppliers.
• Worked with vendors to customize courseware to accommodate business needs.
• Evaluated and Selected instructors from vendors to conduct specific training programs.
• Aligned team goals and objectives with organizational strategy, aiding business growth.
• Defined clear targets and objectives and communicated to other team members.
• Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
• Coached and trained team members to increase quality of work and employee motivation.
• Evaluated open online courses and launched LinkedIn Learning for Key Account Managers. Thereby, reducing attrition and increasing engagement.

Arvind Fashion Limited

• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
• Developed and executed performance management programs to increase employee engagement and productivity.
• Developed lesson plans, instructional materials, written practice tests and projects for functional and Behavioural training courses.
• Collated inputs from various managers, drafted case studies and designed projects for Regional Managers' succession planning program.
• Designed and co-facilitated workshops on Soft Skills, FTM, Business Acumen for Store Managers.
• Designed Career Progression and Learning Journey right from Sales Executive to Regional Head.

Kiwings Private Limited

• Worked with Management consultants and Innovation coach from Australia to convert their experience and offline program into a online program with subscription and mentorship.

Workbench Projects Private Limited

• Created and contributed for teach training material for Rural Schools and Student Workbook for a project on STEM for Girls.
• Participated in school run-workshops on STEM and maker fair.
• Designed workshops for corporate on Waste to Wealth and U-Upcycle which aimed at bringing out innovation and creativity by being conscious of cost, pricing, market condition and environment, and more.
• Collaborated to design and co-facilitate a workshop using Design Thinking for creating vision and mission statements for a new start-up.

• Created learning journey, OJT plan and new store launch training programs for GAP Stores India, The Children's Place, USPA and more.
• Developed lesson plans, instructional materials, written practice tests and projects for functional and Behavioural training courses.
• Conducted Train-The-Trainer Programs for National trainers and empanelled vendors for all Brands of Arvind Fashions.

• Develop in-house training courses based on company demand, competency framework and training need analysis for every role.
• Worked independently with subject matter experts and research to collect information which is required to create or update training modules/courses.
• Used appropriate adult learning strategies to design the course and identify the best training methodology.
• Designed games and workshops as simulations for Planning, Cost and Benefit, Strategy, Forecasting and more for Regional Teams and Managers.
• Launched new learning engagements like Micro-learning programs, Cross Regional Collaboration, Best Practices and more.
• Designed and Conducted Corporate Induction for one of the Business Unit.

• Supported stores on HR KPIs and Operations KPI by conducting daily follow up meeting, escalating and following up on issues.
• Maintaining reports on KPI metrics and collating issues for non-performance.
• Conducted trainings on new store processes.