Pooja Kumari
Kanpur
Summary
Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of marketing and sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
Overview
5
5
years of professional experience
Work History
sales Team lead
Quantum Direct (Mashreq Bank)
09.2021 - 09.2023
- Lead a team of 12 sales representatives to achieve and surpass sales targets
- Implemented training programs to enhance team members' product knowledge and sales skills, resulting in an increase in overall team performance
- Fostered a collaborative and motivating team culture, leading to improved morale and increased retention rates
- Conducted regular one-on-one meetings with team members to provide feedback, address concerns, for professional development
- Utilized strong problem-solving skills to address operational challenges, resulting in a reduction in customer complaints
- Set clear performance goals and objectives for team members, aligning them with departmental and organizational targets
- Act as a liaison between the team and upper management, effectively communicating team's progress, challenges, and resource needs
- Fostered a positive and collaborative team culture, promoting open communication and recognition of individual and team achievements.
Marketing Associate
Byju's
06.2020 - 08.2021
- Cold calling, making multiple outbound calls to potential clients, maintaining a database of prospective client information,
- Maintaining a pipeline of all sales administration using CRM software
- Enhanced social media presence with creative content and effective targeting.
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
- Arranged potential client contacts, cultivated relationships, and followed through all service needs
- Enhanced sales techniques and marketing plans to strengthen business development efforts
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Optimized customer engagement through tailored email marketing strategies.
Business Development Intern
Global Shiksha
11.2019 - 05.2020
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
- Developed a business pipeline using cold and warm techniques
- Negotiated contracts and closed sales with new and existing clients
- Arranged potential client contacts, cultivated relationships, and followed through all service needs
- Met with current clients to assess needs and develop improvement plans
- Enhanced sales techniques and marketing plans to strengthen business development efforts
- Verified work aligned with service levels agreed and client requirements.
Business Development Intern
Big Bazar
04.2019 - 06.2019
- Conducted a competitive market analysis and learned how to use it for your selling advantage
- Worked on customer relation improvement by dissolving customer objections using proven strategies that move customers
- Focused on social networking and online communication to drive leads
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
Business Development Intern
Times of India
01.2019 - 02.2019
- Conducted a competitive market analysis and learned how to use it for your selling advantage
- Worked on customer relation improvement by dissolving customer objections using proven strategies that move customers
- Focused on social networking and online communication to drive leads
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
Education
Master of business Administration -
Lovely professional university
01.2020
Skills
- Marketing & Investment Banking
- Critical Thinking
- Certification
- BIG DATA
- 101
- MS EXCEL
- CRM proficiency
- Team Management
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
D O B
01/26/1996
Timeline
sales Team lead
Quantum Direct (Mashreq Bank)
09.2021 - 09.2023
Marketing Associate
Byju's
06.2020 - 08.2021
Business Development Intern
Global Shiksha
11.2019 - 05.2020
Business Development Intern
Big Bazar
04.2019 - 06.2019
Business Development Intern
Times of India
01.2019 - 02.2019
Master of business Administration -
Lovely professional university
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