Pooja Kumari
Noida
Summary
Versatile Business Development Associate with proven experience in planning and coordinating marketing policies and programs such as determining the demand for products and services offered by a firm. Versatile highly effective at generating leads, developing pipelines and closing sales. Offering 3+ years of identifying new revenue streams and potential clients to meet growth objectives. Thrives on challenge and competition. High-achieving management professional possessing excellent communication, organizational, and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Admission Couselor
upGrad
Noida
10.2024 - Current
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Assisted international students with visa applications and immigration paperwork.
- Managed budget allocations for various aspects of the study abroad program including accommodations, transportation, meals.
- Conducted follow-up surveys with former participants of the study abroad program.
Assitant Manager
The Skytrails
New Delhi
03.2024 - 09.2025
- Produced thorough, accurate and timely reports of project activities.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
sales Team lead
Quantum Direct (Mashreq Bank)
Dubai
09.2021 - 11.2023
- Company Overview: Dubai
- Lead a team of 12 sales representatives to achieve and surpass sales targets
- Implemented training programs to enhance team members' product knowledge and sales skills, resulting in an increase in overall team performance
- Fostered a collaborative and motivating team culture, leading to improved morale and increased retention rates
- Conducted regular one-on-one meetings with team members
- Dubai
Business development associate
Byju's
Bengaluru
06.2020 - 08.2021
- Company Overview: Bengaluru
- Cold calling, making multiple outbound calls to potential clients, maintaining a database of prospective of client information, closing sales
- Maintaining a pipeline of all sales administration using CRM software
- Collaborating with management on sales goal, planning & forecasting
- Arranged potential client contacts, cultivated relationships and followed through all service needs
- Enhanced sales techniques and marketing plans to strengthen business development efforts
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
- Bengaluru
Business Development Intern
Global Shiksha
Bengaluru
11.2019 - 05.2020
- Company Overview: Bengaluru
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
- Developed business pipeline using cold and warm techniques
- Negotiated contracts and closed sales with new and existing clients
- Arranged potential client contacts, cultivated relationships and followed through all service needs
- Met with current clients to assess needs and develop improvement plans
- Enhanced sales techniques and marketing plans to strengthen business development efforts
- Verified work aligned with service levels agreed and client requirements
- Bengaluru
Business Development Intern
Big Bazar
04.2019 - 06.2019
- Conducted a competitive market analysis and learn how to use it for your selling advantage
- Worked on Customer relation improvement by dissolving customer objections using proven strategies that move customers
- Focused on social networking and online communication to drive leads
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
Business Development Intern
Times of India
Chandigarh
01.2019 - 02.2019
- Company Overview: Chandigarh
- Conducted a competitive market analysis and learn how to use it for your selling advantage
- Worked on Customer relation improvement by dissolving customer objections using proven strategies that move customers
- Focused on social networking and online communication to drive leads
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
- Chandigarh
Education
Master of business Administration - Marketing & Investment Banking
Lovely professional university
01.2020
Skills
- Result oriented
- Operability and commitment
- Client Needs Assessment
- Customer Rapport-Building
- Customer Relationship Management
- Sales Proposal Creation
- Critical Thinking
- Counseling
- Recruiting and interviewing
- Customer relations
- Workforce planning
Certification
- BIG DATA 101
- MS EXCEL
Languages
- English
- Hindi
Personal Information
Date of Birth: 01/26/96
Timeline
Senior Admission Couselor
upGrad
10.2024 - Current
Assitant Manager
The Skytrails
03.2024 - 09.2025
sales Team lead
Quantum Direct (Mashreq Bank)
09.2021 - 11.2023
Business development associate
Byju's
06.2020 - 08.2021
Business Development Intern
Global Shiksha
11.2019 - 05.2020
Business Development Intern
Big Bazar
04.2019 - 06.2019
Business Development Intern
Times of India
01.2019 - 02.2019
- BIG DATA 101
- MS EXCEL
Master of business Administration - Marketing & Investment Banking
Lovely professional university
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