POOJA KUMARI
NOIDA
Summary
Working for the last approximately more than a year on sales calls and generating leads, making sure policies and guidelines are discussed with Clients in detail, resolving their queries, collecting of their documents, supporting them with documentation needs, arranging templates of documentation, getting every login very carefully, and updating Clients as per requirements, now seeking a career-oriented organization where I can utilize my skills to assist and to build a long -term career in Sales and Marketing, Admin Department
Overview
4
4
years of professional experience
Work History
Product Advisor
Shadi.com
08.2024 - Current
- Call existing customers to make sales pitches for paid memberships.
- Continually meet or exceed daily and monthly targets.
- Develop and sustain solid relationships with customers to encourage repeat business.
- Maintaining all documentation that pertains to the above responsibilities.
Telle Caller
Quess Corp Ltd
11.2023 - 08.2024
- Place phone calls to potential clients from our computerized directory
- Perform script (with necessary adjustments) to ensure consistency of sales program
- Answer potential clients' questions about home improvement projects or goals
- Generating between 5 and 15 sales leads per day
- Set appointments with prospective customers based on our associates' Schedules
- Maintain computers, telephones, and other equipment
- Train other telemarketers when needed
- Communicate any problems, concerns or questions to supervisory staff
- Refer customer complaints to the supervisor for quality control
- Always communicate respectfully and politely with potential customers
Telecaller
S.S Infotech
01.2021 - 10.2023
- Taking calls, answering them, and outlining the company's goods and services
- Using scripts to make contact with both current and potential consumers
- Getting pertinent information, including customer information
- Inquiring about the requirements from the client and learning them
- Addressing questions and problems regarding the goods and services
- Recording recordings of each and every sales call and transaction
- Processing orders in a timely and competent manner
- Maintaining the customer database on a regular manner
- Offering suggestions for solutions in accordance with the wants and demands of the client
Education
Bachelor of Arts -
Kalinga University
CHHATTISGARH03-2023
Skills
- Customer relations
- Sales proficiency
- Sales expertise
- Product demonstration
Timeline
Product Advisor
Shadi.com
08.2024 - Current
Telle Caller
Quess Corp Ltd
11.2023 - 08.2024
Telecaller
S.S Infotech
01.2021 - 10.2023
Bachelor of Arts -
Kalinga University
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