Pooja Lodha
Pune
Summary
Results-driven COO with over 14 years of experience spanning financial and resource management, strategic planning, forecasting, and KPI reporting. Proven ability to engage and influence stakeholders at all organizational levels, to drive alignment, and achieve objectives. Known for a strategic mindset, meticulous attention to detail, and strong performance under pressure. A trusted business partner known for integrity, commitment to excellence, and collaborative leadership in dynamic environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Chief Operating Officer | Assistant Vice President
Deutsche India Pvt. Ltd.
Pune
03.2023 - Current
- Managing financial planning, forecasting, saves and growth tracking, purchase order approvals (HW/SW/Resources), and quarterly impairment reviews
- Leading end-to-end internal and external resource management, including transfers, reorganizations, year-end promotion, and performance reviews
- Creating annual internalization business case, getting it approved by finance and GTI COO team, and tracking it to completion
- Tracking and providing directional support for the internal hiring process aligning with DE&I objectives
- Utilizing Tableau for effective KPI tracking and reporting to support stakeholders in meeting targets, ensuring zero red flags for mandatory trainings
- Guiding managers on processes such as procurement and sourcing, grad and Intern programs, vendor management, regional and country specific HR guidelines for resource management
- Hosting weekly management meetings, preparing agenda and minutes, tracking derived actions to completion
- End-to-end management of All-Hands calls, including administrative tasks such as recordings, presentations, hosting, and communications
- Overseeing and optimizing business continuity management processes
- Managing all communications such as org announcements, updates, initiatives, and greetings
- Providing directional guidance for talent development and employee engagement initiatives
- Travel requests management within the allocated budget for the function
Chief Operating Officer | Associate
Deutsche India Pvt. Ltd.
Pune
03.2021 - 03.2023
- Performed Workday L1 approver role, managing job requisitions and data changes
- Clarity project updates of approved spend, growth, and saves
- Maintained weekly FTE and hiring trackers, coordinated with managers and various global Talent Acquisition teams
- Created and maintained org charts, trackers for trainings, hybrid working exceptions
- Tracked functional achievements and submitted to various forums ensuring visibility
Finance Associate | Associate
Deutsche India Pvt. Ltd.
Pune
07.2019 - 03.2021
- Conducted monthly financial reviews with stakeholders covering spend, run rate, forecast by expense category, normalizations, saves with maturity status, risks and opportunities, missing accruals, and aged accruals
- Conducted month-end cost close activities such as forecast versus prediction variance analysis
- Built annual expense plans considering demand upticks, forecasted saves, RTB to CTB or vice versa rollovers, and one-offs
- Identified, validated, and tracked savings until the committed savings were realized
- Performed balance sheet substantiation using Fixed Asset Register and Accruals/Prepayments report
- Managed cost allocations to appropriate FSIs and spend categories in SAP systems
- Created and managed cost centers
Procurement Support Analyst|Senior Analyst
Deutsche India Pvt. Ltd.
Pune
08.2017 - 07.2019
- Validated Statements of Work (SoW) for procurement
- Raised purchase orders on SAP Ariba systems and managed invoice reconciliations
- Managed vendor onboarding adhering to compliance guidelines, Know Your Supplier (KYS) processes
- Resolved procurement queries raised by various functions
BPMI|Senior Analyst
Capita India Pvt. Ltd.
Pune
07.2013 - 07.2017
- Prepared monthly, half-yearly, and yearly performance scorecards for 800+ employees from various teams.
- Provided technical and functional support for the workflow management tool used by the operations management team and conducted training at both Pune and Bangalore locations.
- Managed resource scheduling, capacity planning, team shrinkage, and attendance tracking.
- Ensured efficient seat utilization through effective seat allocations.
Executive WFM|Analyst
WNS Global Services Pvt. Ltd.
Pune
10.2011 - 07.2013
- Managed monthly performance incentive payouts for 600+ staff.
- Managed night shift allowance payouts for multiple locations in India.
- Prepared Time Utilization, Productivity, Ageing, and SLA reports with executive summary and visualizations.
- Managed daily work allocation based on the ageing report.
- Prepared and maintained weekly transport rosters for the team.
Education
Bachelor of Commerce -
Savitribai Phule Pune University
04-2011
Skills
- Microsoft Copilot
- Microsoft Power BI
- Tableau
- Workday
- SAP Ariba (dbBuyer)
- JIRA
- Clarity
- Microsoft Excel
- Microsoft PowerPoint
- SharePoint Online
- Stakeholder management
- Team leadership
- Strategic communication
Certification
ITIL V4
Accomplishments
- Certificate - Jan 2025
Recognition in category "Acting Responsibly" within Infrastructure COO Team
- Name & Fame Award Jan 2021
Recognition in category "Domain Wide Impact" within Finance India Team
- Name & Fame Award Oct 2020
Recognition in category "Partnership and Collaboration" within Finance India Team
Languages
Hindi
First Language
English
Advanced (C1)
C1
German
Beginner
A1
Timeline
Chief Operating Officer | Assistant Vice President
Deutsche India Pvt. Ltd.
03.2023 - Current
Chief Operating Officer | Associate
Deutsche India Pvt. Ltd.
03.2021 - 03.2023
Finance Associate | Associate
Deutsche India Pvt. Ltd.
07.2019 - 03.2021
Procurement Support Analyst|Senior Analyst
Deutsche India Pvt. Ltd.
08.2017 - 07.2019
BPMI|Senior Analyst
Capita India Pvt. Ltd.
07.2013 - 07.2017
Executive WFM|Analyst
WNS Global Services Pvt. Ltd.
10.2011 - 07.2013
Bachelor of Commerce -
Savitribai Phule Pune University