Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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POOJA MAMGAIN

POOJA MAMGAIN

Assistant Manager-Content Operations
Delhi

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Assistant manager

Evelyn Learning Systems
Delhi
03.2019 - Current
  • Content Operations Mar 2019
  • Handled more than 13 subject teams independently engaged in online and offline e-learning projects.
  • Achieved recognition from senior management and clients for contribution to project success, including delivering planned numbers before the timelines with quality.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to the management.

Team Leader

Evelyn learning Systems
Delhi
03.2017 - Current
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Coached team members in content writing, providing feedback and encouragement toward reaching the planned deliveries.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment towards work.

Group Operations Manager

Evelyn Learning Systems
Delhi
04.2023 - Current

Education

Master's - life sciences

School of Life Sciences
IGNOU-On Campus (Regular)

Bachelor's - Applied Life Sciences

Kalindi College
University Of Delhi

Skills

Employee performance evaluations

Strategic Planning

Project Management

Staff Management

Operations management

Proactive

Excellent multi-tasking ability

Works Well Under Pressure

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Group Operations Manager

Evelyn Learning Systems
04.2023 - Current

Assistant manager

Evelyn Learning Systems
03.2019 - Current

Team Leader

Evelyn learning Systems
03.2017 - Current

Master's - life sciences

School of Life Sciences

Bachelor's - Applied Life Sciences

Kalindi College
POOJA MAMGAINAssistant Manager-Content Operations