Insurance Professional with 5.5 years of experience in Direct Marketing Branch Sales and Team Management. Strategic financial professional actively pursuing an Assistant Branch Manager role to utilize 2 years of successful performance in related roles. seeking a challenging role in a reputed firm which gives me opportunities to learn innovate and utilize my interests, skills and strengths in conjunction with organizational goals and objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Reliance Nippon Life Insurance Company
04.2022 - Current
Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Conducted weekly team meetings to motivate team members, address concerns, and questions, plan improvements and evaluate progress toward goals and Developed sales strategy to meet established sales objectives.
Networked with High net-worth individuals (HNI)and attorneys to develop business.
Implemented process improvements to increase productivity.
Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
Achieved with team goals for sale of Insurance products and services and exceeded performance metrics for customer service.
Built and maintained relationships with new and existing clients while providing high level of expertise through effective communication.
Target setting and achieving with team targets on monthly and annual basis.
Directed promotion and brand loyalty efforts to build direct relationships with customers.
Chief Relationship Manager
Reliance Nippon Life Insurance Company
01.2021 - 03.2022
Branch Relationship Manager
Reliance Nippon Life Insurance Company
01.2020 - 12.2020
Executive Relationship Manager
Reliance Nippon Life Insurance Company
09.2019 - 12.2019
Senior Relationship Manager
Reliance Nippon Life Insurance Company
04.2019 - 08.2019
Key Relationship Manager
Reliance Nippon Life Insurance Company
01.2019 - 03.2019
Senior Relationship Officer
Reliance Nippon Life Insurance Company
08.2018 - 12.2018
Education
Master Of Business Administration - Finance And HR
A.K.T.U University
Lucknow
07.2016
Master Of Arts -
Allahabad University
Allahabad
07.2014
Bachelor Of Arts -
D.D.U University
Gorakhpur
07.2011
U.P Board -
Ayodhya Das Government Inter College
Gorakhpur
07.2008
U.P Board -
St. Merry's Higher Secondary School
Gorakhpur
07.2006
Skills
Team Management and Requirements
Customer Service and Relationship Management
Policy analysis and recommendations
Policy Underwriting and Issuance skills
Sales expertise
Insurance Quoting and Cross - Selling Techniques
Time Management and Organization
Effective Communication Skills
Application processing and attention to details
Insurance Regulations and Compliance
Business Development
Customer retention
Certification
Chartered Insurance Goal Planner Certification, AAFM INDIA - 2022.
Mental Toughness for Business Success Training - 2023.
Certified Outstanding Performance, Reliance Nippon Life Insurance - 2023.
Certified Outstanding Performance, Reliance Nippon Life Insurance - 2022.
Certified Outstanding Performance, Reliance Nippon Life Insurance - 2021.
Certified Outstanding Performance, Reliance Nippon Life Insurance - 2020.
Certified Outstanding Performance, Reliance Nippon Life Insurance - 2019.
Certified Outstanding Performance, Reliance Nippon Life Insurance - 2018.
Awards
Awarded of Standing Achievement Trophy for Consistently Performing above Averages Sales in a Reliance Nippon Life Company 2018 to 2023.
Awards of CEO & CDO Club Consistently Outstanding Quality Business Persistency Performing 2019 to 2023.
Qualifying MDRT 2021.
Qualifying MDRT 2022.
Qualifying Domestic Trip.
Qualifying International Thailand Trip 2022.
Qualifying CEO CABINET International Bali Trip 2023.
Qualifying for Standard Champion Performer 2020 to 2022.
Additional Information
Name - Pooja Mishra
Father Name - Krishna Kumar
Mother Name - Maya Devi
Date of Birth - 25/10/1991
Marital Status - Unmarried
Nationality - Indian
Health - Excellent
Religion - Hindi
Languages Known - English,Hindi
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Declaration..
I hereby declare that above statements are true to the best of my knowledge &
belief.
Timeline
Assistant Branch Manager
Reliance Nippon Life Insurance Company
04.2022 - Current
Chief Relationship Manager
Reliance Nippon Life Insurance Company
01.2021 - 03.2022
Branch Relationship Manager
Reliance Nippon Life Insurance Company
01.2020 - 12.2020
Executive Relationship Manager
Reliance Nippon Life Insurance Company
09.2019 - 12.2019
Senior Relationship Manager
Reliance Nippon Life Insurance Company
04.2019 - 08.2019
Key Relationship Manager
Reliance Nippon Life Insurance Company
01.2019 - 03.2019
Senior Relationship Officer
Reliance Nippon Life Insurance Company
08.2018 - 12.2018
Master Of Business Administration - Finance And HR
A.K.T.U University
Master Of Arts -
Allahabad University
Bachelor Of Arts -
D.D.U University
U.P Board -
Ayodhya Das Government Inter College
U.P Board -
St. Merry's Higher Secondary School
Chartered Insurance Goal Planner Certification, AAFM INDIA - 2022.
Mental Toughness for Business Success Training - 2023.
Certified Outstanding Performance, Reliance Nippon Life Insurance - 2023.
Certified Outstanding Performance, Reliance Nippon Life Insurance - 2022.
Certified Outstanding Performance, Reliance Nippon Life Insurance - 2021.
Certified Outstanding Performance, Reliance Nippon Life Insurance - 2020.
Certified Outstanding Performance, Reliance Nippon Life Insurance - 2019.
Certified Outstanding Performance, Reliance Nippon Life Insurance - 2018.
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