Pooja Mistri

I am currently working with Thyrocare Technologies Pvt. Ltd., Turbhe, Navi Mumbai as an Inbound Customer Support Executive, with 1 year of experience in handling customer interactions, resolving queries, and ensuring customer satisfaction. Over the course of my role, I have developed strong communication, problem-solving, and team collaboration skills, which have motivated me to pursue opportunities in Team Leadership roles to further contribute through people management and process improvement.

In addition to my customer support experience, I come from an IT educational background and have completed an internship as a Java Developer, where I gained hands-on exposure to Java programming, backend development, and software project execution. With this dual expertise in customer support and IT, I am looking for career opportunities where I can leverage both my technical knowledge and leadership skills to deliver business growth and team success.