Pooja Mohan
Resource Management
Bangalore
Summary
Dynamic professional with over 6 years of expertise in resource management at EY and KPMG, specializing in optimizing resource utilization and implementing strategic hiring initiatives. Proven track record of driving operational efficiencies that contribute to organizational growth and performance. Currently pursuing an Executive MBA to enhance strategic leadership capabilities and analytical acumen, positioning for impactful contributions in resource management and organizational development. Committed to leveraging a blend of practical experience and advanced education to foster innovative solutions in a fast-paced environment.
Overview
6
6
years of professional experience
6
6
Certifications
Work History
Senior/TL
KPMG
03.2023 - Current
- Collaborated with business leaders to forecast resource needs and develop targeted hiring strategies based on demand and supply
- Cultivated trusted relationships with business leaders and stakeholders through regular connect to align staffing priorities, project requirements, and professional development goals.
- Capacity and portfolio Planning and monitoring resource utilization.
- Mentored junior staff, providing feedback and support that resulted in an increase team performance metrics. Cultivating a culture of continuous learning and accountability that enhanced team dynamics.
- Optimized resource allocation and utilization by managing practitioner deployment and analyzing
- Been active part of change management team ensuring smooth transition for stakeholders on resourcing approach and transition of application from retain to Profinda
- Led and drove EC counsel initiatives, fostering team engagement and creating a positive workspace, resulting in an increase team satisfaction scores.
Senior- Assurance Resource Management Team
Ernst and Young- Global Delivery Services(EY GDS)
09.2019 - 03.2023
- Role of the Senior Associate is to carry out resource bookings based on requests from the onshore teams for the GDS Assurance multinational clients. Clients are primarily based in EMEIA and US region.
- Key challenges for the role are to provide accurate and timely resource management quality results to the GDS Management and onshore teams and maintain 100% compliance to Q&RM guidelines on various assignments.
- Identifying the development areas and providing the regular feedback to improvise staff's performance.
- Planning trainings and scheduling the same for resources.
- Keeping a regular track of LMS and approving leaves for respective
- Recognizing discrepancy in service delivery team and escalating them on a regular basis to maintain quality.
- Resolving conflicts in bookings, and prioritizing bookings
Education
MBA - MBA Finance
04.2001 -
Skills
Scheduling software proficiency
Stakeholder management
Forecasting and capacity planning
leave management
Effective Utilization analysis
Skill management resourcing
problem solving and analytical mindset
Bench management
Excel
Change Management
Accomplishments
- Headed CSR Counsel at EY in 2022
- EC (Employee counsel) Lead at KPMG in 2025
- Leading chuckles at KPMG
Certification
Kaizen Certification (Lean Six sigma yellow belt)
HONOR AWARDS
- Above and beyond at KPMG
- Cultural Catalyst at KPMG
- Guru at work at KPMG
- Kudos at KPMG
- Exceptional performer at EY
- Spot awards at EY
Timeline
Senior/TL - KPMG
03.2023 - Current
Senior- Assurance Resource Management Team - Ernst and Young- Global Delivery Services(EY GDS)
09.2019 - 03.2023
St. Joseph's Institution - MBA, MBA Finance
04.2001 -