Pooja Nighot
Navi Mumbai
Summary
Results-driven Assistant Manager with expertise in staff management, food safety compliance, and task delegation. Proven ability to enhance team performance and streamline operations in fast-paced environments. Dedicated Assistant Manager with a strong background in supervising staff and ensuring food safety practices. Known for effective task delegation and fostering a collaborative team environment, ready to drive operational success and enhance customer experiences.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Lenexis FoodWorks Pvt Ltd
navi mumbai
05.2024 - 12.2024
- Monitored food safety practices, ensuring compliance with health regulations and promoting safe dining experiences.
- Maintained current knowledge of company products and services to effectively assist customers and address inquiries.
Assistant Manager
Wow Momo's
navi mumbai
02.2021 - 04.2023
- Managed staff schedules and delegated tasks to ensure smooth daily operations.
- Collaborated with management to implement promotional initiatives and events, enhancing customer engagement.
Shift Manager
Burger king Pvt Ltd
navi mumbai
07.2018 - 05.2019
- Supervised daily operations to ensure smooth restaurant workflow.
- Helped employees accomplish tasks during peak periods.
Shift Manager
Hardcastle Restaurant Pvt Ltd
navi mumbai
03.2014 - 04.2018
- Conducted regular team meetings to communicate goals and updates.
- Managed daily cash intake by counting out registers and tabulating profits.
Cafe Barista
Hardcastle Restaurant Pvt Ltd
navi mumbai
06.2015 - 02.2016
- Prepared and served a variety of coffee beverages to customers daily.
- Assisted customers with menu selections and provided detailed product knowledge.
- Greeted customers and took orders in a friendly and professional manner.
Gold Crew Member
Jubilant FoodWorks Pvt Ltd
navi mumbai
04.2013 - 03.2014
- Provided exceptional customer service in a fast-paced food environment.
- Operated kitchen equipment safely and efficiently during busy hours.
Education
High School Diploma -
SSP
MUMBAI02-2010
High School Diploma -
VHS
VASHI NAKA03-2008
Skills
- Food safety compliance
- Staff management
- Task delegation
- Customer service
- Product knowledge
- Team leadership
- Cash handling
- Decision-making
- Employee performance evaluations
Languages
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Marathi
Proficient (C2)
C2
Timeline
Assistant Manager
Lenexis FoodWorks Pvt Ltd
05.2024 - 12.2024
Assistant Manager
Wow Momo's
02.2021 - 04.2023
Shift Manager
Burger king Pvt Ltd
07.2018 - 05.2019
Cafe Barista
Hardcastle Restaurant Pvt Ltd
06.2015 - 02.2016
Shift Manager
Hardcastle Restaurant Pvt Ltd
03.2014 - 04.2018
Gold Crew Member
Jubilant FoodWorks Pvt Ltd
04.2013 - 03.2014
High School Diploma -
SSP
High School Diploma -
VHS