Pooja P
Operation Associate
Bangalore
Summary
Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary service. Possesses excellent organizational, problem-solving, and communication skills , verifying received data against orders for accuracy. Highly energetic with over 6 years of experience collaborating with other team members and handling team. Remains calm and poised while managing high-volume workloads. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
5
5
Languages
Work History
Operation Associate
Zomato Pvt Ltd
Bangalore
05.2022 - Current
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Analyzed data to identify trends and patterns and exercise strategic decisions.
- Aided in formulating budget to manage expenses and control costs.
- Implemented control measures to reduce costs and align with budget.
- Performed regular safety audits to establish compliance with safety regulations.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Completed daily logs for management review.
- Tools worked ( Re dash - quires , company portals dashboards , Figma - creatives )
Senior Assistant Accountant
Infosys BPM Ltd
Bangalore
04.2020 - 04.2022
- Reviewed general ledger entries and assessed accuracy.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Reconciled company accounts for payments and pending bills.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Evaluated and improved financial records to make important business decisions.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Facilitated month-end and year-end closing processed to support accuracy and completeness of financial reports.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Prepared working papers, reports and supporting documentation for audit findings.
Service Marketing Executives
Blue Star Limited
Bangalore
10.2018 - 03.2020
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Organized due diligence in preparation for sale of business unit.
- Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
- Established and implemented departmental policies, goals and objectives.
- Conducted business forecasts to identify recent developments.
- Prepared annual data to determine metrics for operational performance.
- Developed sales strategies to achieve short and long-term sales revenue objectives.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Utilized appropriate financial tools to manage accounts payable and receivable.
- Conducted regular meetings with team to discuss issues, concerns and updates.
Junior Insurance Analyst and Trainer
EOX Vantage ( Vantage Agora )
Bangalore
12.2016 - 08.2018
- Maintained strict confidentiality with all personal data as per company guidelines.
- Viewed reports regularly to make sure processing was conducted efficiently.
- Identified key areas not performing well and implemented effective, new processes.
- Interacted with clients and employees, which helped cultivate positive working relationships.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Generated, posted and attached information to claim files.
- Checked documentation for accuracy and validity on updated systems.
- Verified client information by analyzing existing evidence on file.
- Processed and recorded new policies and claims.
Education
Bachelor of Commerce - Finance And Accounts
03.2013 - 10.2016
Done my 10th class
Skills
Inventory maintenance and oversight
Process improvements
Verbal and written communication
Project planning
Spreadsheet management
Database Management
Mail handling
Filing and data archiving
Certification
Advance Diploma in Professional Accounting Course ( AD-D-PAC)
Travelling, books reader, playing games.
- Interested to explore the World
- Interested in reading novels and history books
- Loved to play Chess and out door games
Timeline
Operation Associate - Zomato Pvt Ltd
05.2022 - Current
Senior Assistant Accountant - Infosys BPM Ltd
04.2020 - 04.2022
Service Marketing Executives - Blue Star Limited
10.2018 - 03.2020
Advance Diploma in Professional Accounting Course ( AD-D-PAC)
08-2018
Junior Insurance Analyst and Trainer - EOX Vantage ( Vantage Agora )
12.2016 - 08.2018
BMS College For Women's - Bachelor of Commerce, Finance And Accounts
03.2013 - 10.2016
Max Muller High School - ,