POOJA PANWAR

HR Operations & Process Design
• Led end-to-end HR process optimization and digital transformation initiatives for 300+ technology employees, focusing on operational efficiency and compliance risk mitigation across the employee lifecycle
• Designed and implemented data-driven HR processes, leveraging multiple HRMS platforms including Success Factors, Darwinbox, and other ATS systems to enhance operational compliance
• Managed multiple priority projects simultaneously, collaborating with cross-functional stakeholders to drive program outcomes and process improvements
• Developed comprehensive documentation including process maps, training materials, and knowledge management resources

People Programs & Talent Management
• Spearheaded talent mapping and capability planning initiatives, establishing career development plans (CDP) aligned with business requirements
• Partnered with business heads to analyze performance data and provide strategic insights during annual appraisals
• Designed and executed Performance Improvement Plans (PIP) to enhance employee productivity and engagement
• Led digital transformation of HR processes through implementation of various HRMS platforms and ATS systems

HR Compliance & Stakeholder Management
• Ensured compliance with local market HR practices and standards through regular process audits and improvements
• Maintained strong stakeholder relationships through 300+ employee touchpoints and regular business partner interactions
• Managed employee relations, disciplinary cases, and HR compliance matters while maintaining strict confidentiality
• Collaborated with global teams using strong English communication skills to drive cross-functional initiatives

Learning & Development
• Designed and implemented functional and technical training programs for 200+ IT employees
• Created and maintained training documentation and knowledge management systems
• Led digital learning initiatives through Learning Management System (LMS) administration
• Measured and analyzed training effectiveness using data-driven approaches

Technical Skills
• HRMS Platforms: Taleo, Success Factors-Employee Central, Darwinbox, Spire, Peoplestrong, Zing HR
• Data Analysis Tools: Google Sheets, HR Analytics
• Recruitment Platforms: LinkedIn Hiring, GitHub, Naukri.com, Instahyre
• Process Design: Process Mapping, Documentation, Knowledge Management

Projects & Initiatives
• Led digital transformation of HR processes, resulting in 40% improvement in operational efficiency
• Orchestrated employee engagement programs including townhalls and knowledge hub sessions
• Implemented data-driven decision-making frameworks for talent management and performance evaluation
• Designed and executed process improvement initiatives across the hire-to-retire employee lifecycle

• Expertise in full-cycle IT recruitment for all positions in SDLC in Enterprise Technology vertical
• Specializing in Compliance IT, Corporate functions IT, and X-functions
• Sharing timely hiring update with data driven insights to the respective stakeholders
• Won 'Best Performer of the Quarter' award

• Verifier and Approver-Loans-Product: Singapore Personal Loans and Personal Line of Credit (PIL-PLOC)
• Monitoring Anti-money laundering aspects and preparing EOD reports
• Stood as Top Performer with highest quality application with least bugs