Launched Facebook, Instagram, and YouTube channels for BabyCenter India, enhancing brand visibility.
Achieved year-over-year growth in community size, reach, and engagement on Instagram and Facebook.
Developed and executed social media strategy to elevate brand awareness among Indian mothers.
Established influencer partnerships to broaden community outreach initiatives.
Created engaging content across social media platforms to foster community interaction.
Implemented strategies focused on increasing community engagement metrics.
Collaborated with marketing teams to ensure alignment of community strategies with brand objectives.
Well versed with AI tools like Perplexity, ChatGPT, google analytics, Canva Pro and Meta platforms - Meta business manager, Ads manager and Meta business suite
Community Manager and Assistant Editor
BabyCenter India (Everyday health group)
Remote
10.2013 - 10.2019
Developed engaging content for online community platforms.
Moderated discussions to maintain a positive environment.
Analyzed community feedback to improve engagement strategies.
Facilitated virtual events to enhance member interaction.
Managed social media channels to increase brand presence.
Trained new moderators on best practices and guidelines.
Resolved conflicts among members of the online community by providing timely responses and implementing appropriate measures when necessary.
Account group head, Corporate Sales
Network 18 (Web18)
National Capital Region
04.2011 - 04.2012
Drove corporate sales for youth platform, achieving 100% sales target in North region.
Fostered relationships with leading digital agencies such as Max Healthcare, Hyundai, and HCL.
Implemented sales initiatives that propelled engagement and retention.
Managed client accounts to ensure alignment with business objectives.