POOJA PATHAK
Guugram
Summary
Operations-focused QA Leader with 12+ years of experience driving end-to-end quality, automation, and process excellence across enterprise SaaS, financial services, and compliance-driven environments.
Data-driven decision-maker leveraging SQL, automation metrics, and AI-assisted testing to improve release readiness, operational efficiency, and business outcomes.
Proven people and delivery leader with a strong track record of scaling frameworks, enabling CI/CD, and partnering cross-functionally to mitigate risk and deliver at scale.
Overview
13
13
years of professional experience
Work History
QA Lead
Simpplr
Gurugram
06.2021 - Current
- Owned end-to-end quality and test operations across multiple product streams, ensuring release readiness and alignment with business goals.
- Drove data-backed quality decisions by defining and tracking KPIs such as automation coverage, defect leakage, execution trends, and release risk.
- Led the design and scaling of BDD-based UI and API automation frameworks using Selenium, Playwright, Java, and TypeScript.
- Leveraged AI-assisted tools (Cursor AI, GitHub Copilot) to reduce manual testing effort by 50–60% and accelerate delivery timelines.
- Partnered with Product, Engineering, and DevOps teams to identify process gaps, mitigate risks, and improve operational efficiency.
- Established centralized test management, CI/CD pipelines, and test data strategies, improving reliability across multi-tenant environments.
- Led, mentored, and performance-managed a team of 8 QA engineers, driving skill growth, accountability, and consistent delivery.
Software Development Engineer in Test
Altimetrik
Pune
01.2020 - 06.2021
- Worked with Citi Bank on end-to-end testing initiatives across multiple applications.
- Designed and developed a BDD-based automation framework.
- Executed UI automation and API automation testing.
- Managed automated test execution using CI/CD pipelines with Jenkins.
- Maintained, version-controlled, and shared the automation framework using GitHub.
- Provided effort estimations and feasibility analysis for manual test cases.
- Automated all user stories and delivered successfully within Agile sprints.
- Contributed to a software development company specializing in testing solutions.Software Development Company focusing on testing solutions
Test Automation Engineer Analyst
Fiserv
Pune
09.2017 - 01.2020
- Owned automation execution and quality metrics reporting, supporting release readiness for business-critical financial platforms.
- Designed, developed, and maintained Selenium-based automation frameworks for complex investment services workflows.
- Analyzed test execution trends and defect patterns to identify stability issues and drive targeted process improvements.
- Collaborated with Product, Engineering, and Operations stakeholders to align testing priorities with business objectives.
- Validated third-party and vendor integrations, ensuring adherence to quality benchmarks and SLAs.
- Integrated automated test suites into CI/CD pipelines using Jenkins, improving regression efficiency and release confidence.
- Mentored junior QA engineers and standardized automation best practices and documentation across teams.
Quality Analyst, IT
Infosys Ltd
Pune
07.2013 - 08.2017
- Executed end-to-end QA for large-scale healthcare and insurance systems, supporting compliance-heavy enterprise operations.
- Collaborated with cross-functional teams and external stakeholders to validate end-to-end workflows and downstream system impacts.
- Performed defect trend analysis and risk reporting to proactively identify release risks and operational gaps.
- Supported process audits and quality checkpoints for regulatory-driven projects, ensuring adherence to compliance standards.
- Led task planning and coordination across distributed teams to meet delivery timelines.
- Automated repetitive test scenarios, contributing to ~$200K in client cost savings.
- Managed and mentored a team of 7 QA engineers, owning task allocation, delivery tracking, and documentation.
Education
Bachelor's Degree -
Koustuv Institute of Self Domain
Bhubaneshwar, India07.2012
Master of Science - AI/ML
Scaler Academy
Bengaluru08-2026
Graduate in Indian Kathak Classical -
Prachin Kala Kendra
Chandigarh, India12.2013
Skills
Quality Engineering & Leadership
- Test strategy, planning, and execution
- Functional & Automation Testing
- QA Process Improvement & Quality Metrics
- Risk Analysis & Release Readiness
- People Management & Team Mentoring
- Project & Delivery Management
- Selenium WebDriver
- Playwright
- Java
- TypeScript
- API Automation Testing (REST)
- Manual Testing Proficiency
- Jenkins (CI/CD Pipelines)
- Git / Version Control
- Jira & Zephyr Squad
- Maven
- JMeter (Performance Testing)
- SQL
- Test Data Analysis & Validation
Accomplishments
I was awarded the Best Manager R&D awards and was nominated for the same twice (Simpplr).
Timeline
QA Lead
Simpplr
06.2021 - Current
Software Development Engineer in Test
Altimetrik
01.2020 - 06.2021
Test Automation Engineer Analyst
Fiserv
09.2017 - 01.2020
Quality Analyst, IT
Infosys Ltd
07.2013 - 08.2017
Bachelor's Degree -
Koustuv Institute of Self Domain
Master of Science - AI/ML
Scaler Academy
Graduate in Indian Kathak Classical -
Prachin Kala Kendra