Pooja Prakash

• 3 years experienced as Customer relation & Front desk executive in Malabar gold and diamonds

Job description:

*Greets showroom customers and determines the nature of their visit.
*Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
*Answers incoming phone calls. Directs the caller to the appropriate department or individual, or takes a thorough message.
*Communicates with callers and visitors in a professional, friendly, and efficient manner.
*Take phone messages when needed, and ensure they are received by the appropriate person.
* Maintain showroom appearance.