Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Timeline
Generic

Pooja R

Pune

Summary

An Experienced professional with a demonstrated history of approx. 14.7 years of experience in project manager with successful track record of delivering complex projects within time, scope, and budget constraints. Demonstrated leadership skills in managing cross-functional teams, driving collaboration, and fostering innovation.

Overview

15
15
years of professional experience

Work History

Project Manager – Asst Vice president

Citibank
11.2020 - Current
  • Managed multiple complex projects simultaneously and ensured timely delivery within budget and scope constraints
  • Coordinated with cross-functional teams, including development, marketing, and finance, to ensure alignment and successful project execution
  • Developed project plans, monitored progress, and communicated status to executive leadership and stakeholders
  • Implemented standardized project management processes and tools, resulting in a 20% improvement in project delivery efficiency.
  • Mentored and coached project managers, resulting in improved performance and increased employee engagement.
  • Partner closely with Operations, COO teams, and Technology partners to define/re- define business processes and implement related technology solutions/workflows within Ops to support in Business activities
  • Report Projects progress with varying levels of complexity often involving multiple internal and external constituents and matrix of partners while ensuring transparency to key stakeholders
  • Deal with the manual and automation test methodologies to make sure Product is of highest quality before its release

Project Manager

FIS
09.2020 - 11.2022
  • Leading the project owners along with 25 team members to set challenging but realistic goals.
  • Identifying stakeholders and requirements gathering and creating PM plans
  • Develop process and procedure that ensure Incident Management and service desk related action items are tracked and completed
  • Monitoring the project progress and updating the weekly progress to the client and key stakeholders
  • Co-ordinate with development team to develop product specific tools to deploy, manage, monitor and troubleshoot cloud-based system on or off premises
  • Categorized the root cause analysis(RCA) findings with the fix type such as improving infrastructure, software patch/version, Hardware requirement

Team Lead

Northern Trust
06.2018 - 08.2020
  • Managed a 12-member team of Senior Consultants & Analysts across APAC/EMEA region and not only addressed their grievances proactively but also mentored their development.
  • Worked in matrix and multifunctional team structure, liaised with wide group of stakeholders from business, product, technology, testing
  • Migrate two project – Manual trades to CDO tool and Reconciliation to TLM from iRecs. Also, Made sure developed and executed training plans coordination with the deployment team
  • Run PWG calls with stakeholders to provide project updates and ensure project status is Green from RAG perspective
  • Critical in providing input, development & management of projects in the team on client transitions, system enhancements, end to end process reviews.
  • Documented process flows and developed requirements for functional improvements

Team Lead

JP Morgan
08.2017 - 05.2018
  • Managed workflow of 8-member team to ensure that deliverables are processed accurately and delivered in timely manner.
  • Facilitated Scrum Ceremonies like Backlog Grooming, Sprint Planning, Daily Stand-up, Sprint Review and Sprint Retrospectives
  • Gathered requirements, defined scope, allocated resources and scheduled meeting for exceeding project demand
  • Educate and reinforce scrum methodology and agile framework to team members and key stakeholders
  • Working with Product Owner to prioritize the product backlog in JIRA
  • Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timelines
  • Led sprint reviews, daily scrum and planning meetings to realize full team engagement

Associate

AON
09.2013 - 08.2017
  • Works closely with team of Digital Specialists to ensure all facets of each media plan are executed accurately and optimized according to their performance throughout the lifetime of each campaign.
  • Develops complex and cutting-edge media strategies for clients across a wide range of accounts.
  • Establishes media KPI's and sets expectations for optimization and campaign performance.
  • Plans and executes online marketing tactics such as Display, Video, Mobile, SEM, Paid Social and Programmatic Buying.
  • Presents data-driven recommendations for campaign/landing page optimization to top level client representatives.
  • Manages the launch of campaigns including tagging strategy and ad trafficking to ensure reporting accuracy and meaningful insights for future campaigns.
  • Evaluates and presents campaign findings and makes recommendations for clients' future business growth.

Fund Accountant

Société General
01.2011 - 09.2013
  • To review the market values of all securities & calculate NAV of Funds.
  • Account booking of trades (Equity, Bonds, Futures, & Options), FX Transactions, Subscriptions and Redemptions.
  • Corporate Action Processing – Validate Corporate Actions, Confirm its impact & Subsequent change in market value.
  • Extract security details & prices from Bloomberg & Set them up on system.
  • Calculate and Record performance and management fees.
  • Pricing of Investment using Bloomberg, reconcile stock & cash position.
  • Update procedure document & training document to train the new joiners.

Education

Post graduation - Data science for manager

Indian Institute of Management
Nagpur
09.2025

Certified Prince 2 Agile - Foundation & Practitioner

Axelos

Company Secretary - First Level

I.C.S.I

Bachelor of Commerce -

Bangalore University

Six Sigma Yellow and Green Belt Certified -

Société General Investment Bank

Spanish Language Expert Certified -

Institute of Hispania

Skills

  • Project management methodologies (Agile, Waterfall, Hybrid)
  • Strategic planning and execution
  • Cross-functional team management
  • Budget and resource management
  • Risk management and mitigation
  • Stakeholder management and communication
  • Change management and process improvement
  • Talent development and management
  • Project development and lifecycle
  • Budget control
  • Risk assessment

Accomplishments

  • Awarded at NT for the transition of funds process from London & APAC region, 02/01/19
  • Rewarded with SPOT award for taking Learning Initiatives in NT, 09/01/18
  • Received 5 ‘Good Samaritan' award for being Top Performer in JPM, 17/01/18
  • Received Gold Award in AON for Client Value and shortlisted for Onshore Visit to LONDON for Transition, 09/01/15
  • Received CEO’s appreciation for effectively managing new projects from US and Canada, 12/01/16
  • Recognized with an appreciation from BH of SG for working 30 continuous hours & being always present for any BCP situation, 07/01/12

Languages

  • English
  • Spanish
  • French
  • Hindi
  • Marathi
  • Gujrati
  • Kannada

Personal Information

  • Date of Birth: 05/16/89
  • Nationality: Indian

Timeline

Project Manager – Asst Vice president

Citibank
11.2020 - Current

Project Manager

FIS
09.2020 - 11.2022

Team Lead

Northern Trust
06.2018 - 08.2020

Team Lead

JP Morgan
08.2017 - 05.2018

Associate

AON
09.2013 - 08.2017

Fund Accountant

Société General
01.2011 - 09.2013

Post graduation - Data science for manager

Indian Institute of Management

Certified Prince 2 Agile - Foundation & Practitioner

Axelos

Company Secretary - First Level

I.C.S.I

Bachelor of Commerce -

Bangalore University

Six Sigma Yellow and Green Belt Certified -

Société General Investment Bank

Spanish Language Expert Certified -

Institute of Hispania

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Pooja R