Pooja Rathore
Relationship Executive
AB Road, Gawali Palasiya, Mhow, Indore
Summary
Dedicated social worker with extensive experience in enhancing student Education make them financial well-being. Recognized for exceptional interpersonal skills, effective communication, and adaptability in diverse environments, fostering strong relationships with students and colleagues. Proficient in case management, counseling, and crisis intervention, consistently driving positive outcomes through collaborative teamwork and innovative solutions. Committed to reliability and responsiveness to the evolving needs of students, ensuring optimal support and a nurturing environment for growth.
Overview
11
11
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Relationship Executive
Tata STRIVE Skill Development Initiative of Tata Trust
04.2022 - Current
- Generated high-quality leads by researching and identifying potential clients through various online platforms. Like college, Dekho.com.
- Delivered consistent results by setting achievable goals and working diligently towards achieving them each month.
- Implemented data-driven approaches to identify trends in lead generation efforts, optimizing tactics for better results over time.
- Ask about upcoming placement drives, understand the process of placements, and update them accordingly for placement opportunities.
- Meeting with the college and giving orientation.
- Follow up with college SPOCs, regularly sending regular reports.
- Take an appointment for a virtual or physical meeting with the college principal, and conduct a ceremony after the successful completion of the course.
Retail, BFSI Cum YDM Facilitator
Tata STRIVE Skill Development Initiative of Tata Trust
07.2019 - 04.2022
- Currently working at TATA Strive Skill Development Initiative of Tata Trust as a Retail, BFSI, and YDM Facilitator, and also taking care of key operations.
- End-to-end monitoring and supervising rigorous and consistent improvement of training content to cater to changing, emerging market trends for enhancing placement opportunities for learners.
- Currently using online platforms like Google Meet and TCISION, where we have updated all the content for our learners.
- Also, taking care of YDM (Youth Development Module) and working as a coach. I also work as a safety committee member and take care of BFSI and retail placement.
- During the lockdown, work on content development and implementation was done.
- Efficient Management of employee engagement activities through a range of projects including business briefs, Performance management cultural change and corporate responsibility.
- Imparting cognitive and non- Cognitive training to youth using varied methodologies to cater to different learning styles (VAK) of participant: Thus empowering them for employment, entrepreneurship and community enterprise.
- Coaching learners and empowering them to improve their outlook, relationship with others and themselves and help them recognize opportunities /possibilities not yet identified.
- Ensuring concurrence of training methodologies in accordance with Tata STRIVE SOP (Standard Operating Procedures) based on the guidelines set by the Government of India (National Skill Development Corporation) MoU’s norms and regulations.
- Coordinating with industry partners & various stakeholders for Guest Lectures, SME sessions, Field Visits, OJT and Placement of the trainees.
- Coordinating with central assessment team, scheduling and implementing assessments as per the course schedule followed by youth development assessment cards for learners to develop their skills and abilities and to help them overcome all possible future career impediments.
- Creating compelling case studies and projects in the training for elevating the understanding of learners about the personal and present-day job actualities.
- Holding and managing stakeholder relationships, planning and implementing stakeholder engagement events like Job Fairs, World Youth Skills Day along with awareness programs for learners based on the lines of various Govt. of India initiatives like Swachh Bharat Abhiyan, End AIDS awareness program, International Yoga Day etc.
- Executing the authentic evaluation of training programs and subsequent learning curve assessment of learners through Interest Inventory and other methodologies like HOLLAND Codes.
BFSI Trainer & Operations
TVS Training Services Limited
09.2018 - 06.2019
- Worked at TVS Training and Services Ltd as Executive trainer, and also taking care of Operations.
- Take care of client management like getting indents from the clients for all the four states
- Coordinating with the recruiters to plan the drives
- After completion of drives getting the selected candidates details from the client
- Sending POL (Provisional Offer Letters) to all the selected candidates
- Follow up the selected candidates
- On day one verifying the documents and completing the registration process
- Collecting the fees from the trainees
- Sharing the registration template to the respective client
- Coordinating with the client to get offer letters
- Making the trainees to fill the required details in the portal by attaching their documents
- After completing the training getting the joining confirmation from the client
- Raising the invoice based on the confirmation received from the client
- Timely reports submitting to the HO as per MIS
- Submitting reports to the Center Head with regards to all operation related works
- Preparing weekly reports related to accounts and submitting within the time line
- Sharing the batch completion report with the Client immediately after completion of the respective batches
- Giving training to Sales Officer and BDEs as per the curriculum given by the clients Preparation of session plan
- Keeping records of the training up to date and to share the same with Training Head
- Take care of different e-learning modules which is a part of training to make the trainee more efficient and work oriented
- Make sure that trainees are up to mark by conducting examinations and evaluating the trainees on different parameters
- Conducting out bond activities like Cold calling and ATM to get the real time experience to the trainees
- Communicated with client to determine business and client needs.
- Maintain record of invoice.
- Planned, coordinate & implements client activities.
Retail Trainer
Amity Education Services Private Limited
01.2017 - 09.2018
- Worked at Amity Education Services Pvt. Ltd., as a Retail Trainer
- To take regular classes of Retail Trade
- Regular follow - up and interact with the trainees to complete the training
- Counseling of the student for the placement
- As per the course content maintain the activity sheet.
- Submitting the daily report with regards to training to the Project Head
- In the absence of Center Manager, taking care of the entire center
- Usage of different methodology for training
- To prepare inception report as per the Government guidelines
- Taking feedback from the trainees after completing the training and the same to be submitted to the reporting authority
- After assessment prepare the report and send it to H.O.
- Worked with projects like SUDA, UKSDM & RPL
- Also given GST (GOODS SERVICES TAX) training to small traders regarding the new registration, old taxpayer to convert into GST TIN, how to prepare the invoice and knowledge of percentages for all taxes, theoretically and practically.
- Also given corporate training about health and safety at work place, by providing kit and books to the training partners.
- To make session plan for retail course
- Also taken care of placement in Nagpur SDC.
- Worked with PMKVY Project at Nagpur amity skill development center
- Arranging guest lectures by the concerned trade expertise
Teacher
Sunrise Model High School
12.2015 - 12.2016
- Worked at Sunrise Model School as Financial Associate from Dec-15 to Dec-16
- Conducted classes from 9th to 12th for the subjects’ English, Accountancy and Business Management
- Taken responsibility as a coordinator for all the events celebration of republic day, Independence Day, teacher’s day and annual function.
- SPOC for the Indian talent examinations.
- Collecting the documents from the students who got scholarship and taken responsibility of the same should receive by the students.
- Conducted PTM and taken the feedback from the parents.
- Maintained the fees record and supported the accounts department
- Conducted health campaigns and organized activities for the staff as requested by the Management
- Conducted skill development activities in school for the literate parents to educate them regarding the skill development activities
- Planned and achieved the activities as per the goals given by management
- Organizing staff meeting regarding classroom management, how to maintain the discipline, to reach the expectations of the students and etc.
Coordinator & MIS
Vision Engineering Sales & Services
10.2014 - 11.2015
- Worked at Vision Engineering Sales & Services as a MIS Coordinator from 2014 to 2015
- To maintain to the all staff documentation
- To take care of sites and their expenses.
- Control the quality and services of the company.
- Take care of all manpower working onsite
- Take all site approvals
Education
Master of Business Administration - Finance, Marketing
Prestige Institute of Management and Research
Indore01.2015
B.COM - CA
Vikram University
Ujjain01.2013
S.S.C. - XII
M.P. Board
Ujjain01.2010
H.S.C. - X
M.P. Board
Ujjain01.2008
Skills
MS Office, MS Excel
Interests
Dancing, Singing, Playing Musical Instrumental (Guitar)
Accomplishments
- Participate and won many awards for singing and dancing at school and College level.
- Won a Best Student award at school level.
- Won a 100% Attendance award at school level.
- Continuously two times awarded as Star Trainer in Amity Education Service Private Limited.
- Received certificate from Utttakhand Government as Master Trainer in GST
- Certified as Master Trainer in retail by RASCI (Retailers Association’s Skill Council of India) Got certificate as best Regular Employee from Amity skills.
- Got certificate as best Skill Innovator from Amity Skills.
Certification
Tally
EXTRA CIRCULAR ACTIVITIES
Bachelor Degree in Music Vocal 2nd year from Pragya Institute. Classical dance, western dance, salsa dance.
CONFERENCE/SEMINAR/PRESENTATIONS
- Attended Finance Conclave on-
- Trading and share market.
- Presented presentation on-
- Ratio Analysis
- Bond Evaluation
- Sharp single index model
- What If Analysis
- Calculating XIRR, MIRR and NPV.
STRENGTH
Confident, Quick learner with strong attention, making prompt Decision, Sincere & Smart Working, ability to work under pressure, Leadership skills
Timeline
Digital marketing & e- commerce
09-2025
Relationship Executive
Tata STRIVE Skill Development Initiative of Tata Trust
04.2022 - Current
Retail, BFSI Cum YDM Facilitator
Tata STRIVE Skill Development Initiative of Tata Trust
07.2019 - 04.2022
BFSI Trainer & Operations
TVS Training Services Limited
09.2018 - 06.2019
Tally
04-2018
Retail Trainer
Amity Education Services Private Limited
01.2017 - 09.2018
Teacher
Sunrise Model High School
12.2015 - 12.2016
Coordinator & MIS
Vision Engineering Sales & Services
10.2014 - 11.2015
Master of Business Administration - Finance, Marketing
Prestige Institute of Management and Research
B.COM - CA
Vikram University
S.S.C. - XII
M.P. Board
H.S.C. - X
M.P. Board