Summary
Overview
Work History
Education
Skills
Certification
Timeline
AI Powered Chatbot Solutions
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POOJA RJ

Summary

Full-stack software engineer with 4+ years of experience in developing AI applications. Specialized in utilizing OpenAI models, prompt engineering, NLP, and Python to create advanced solutions. Demonstrated expertise in integrating Generative AI with Azure cloud services. Proficient in crafting personalized AI bots that deliver scalable and innovative solutions to meet client needs. Committed to continuous improvement and leveraging technological advancements to drive business growth.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Full Stack Software Engineer(GenAI)

Cognizant
12.2020 - Current
  • Developed custom AI bots and applications using Python, Natural Language Processing(NLP), Retrieval-Augmented Generation(RAG), Large language models(LLM), embedding models, Prompt Engineering and Azure services, leveraging the power of cloud and AI integration
  • Integrated WhyLabs/RAGAS monitoring tools with chatbot for monitoring LLM metrics and analyzed model performance
  • Resolved vulnerabilities identified in SAST Veracode scan reports.
  • Performed health assessments on deployed chatbots at the production level to maintain reliability.
  • Implemented POCs on Microsoft Azure services such as Machine Learning 'prompt flow', cognitive services etc, advancing AI capabilities within the cloud infrastructure
  • Actively researched and implemented cutting-edge Gen AI technologies, ideating and building solutions for diverse use cases
  • Delivered presentations on GenAI tools and technology related proof of concepts(POCs).

Education

Bachelor of Engineering - Electronics And Communication Engineering

Anna University, India
08-2020

Skills

  • Python
  • SQL
  • Java
  • HTML
  • CSS
  • JavaScript
  • TensorFlow
  • PyTorch
  • Scikit-learn
  • GenerativeAI
  • OpenAI models
  • LangChain
  • Milvus DB
  • FastAPI
  • WhyLabs
  • RAGAS
  • Git
  • Docker

    • Cloud Computing

  • AWS Sagemaker
  • Azure Machine Learning studio
  • Azure AI services
  • Power Virtual Agents

Certification

  • Microsoft Certified - Azure Fundamentals (AZ-900)
  • Microsoft Certified - Azure Data Fundamentals (DP-900)
  • Microsoft Certified - Azure AI Fundamentals (AI-900)
  • Microsoft Certified - Power Platform Fundamentals (PL-900)

Timeline

Full Stack Software Engineer(GenAI)

Cognizant
12.2020 - Current

Bachelor of Engineering - Electronics And Communication Engineering

Anna University, India

AI Powered Chatbot Solutions

  • Ticket Analyser - Implemented a bot for ticket data analysis, streamlining data handling and improving response accuracy.
  • Resume Screening – POC - Engineered a bot for evaluating resumes against job descriptions, enhancing recruitment efficiency.
  • Coding Assistant - Leveraged the Code Llama 34B model to provide comprehensive coding support, enhancing productivity through intelligent suggestions and debugging.
  • Talk2PDF - Implemented a document-based Q&A bot with summarization functionalities.
  • YouTube Video Summarizer - Created a bot to generate concise video summaries for significantly improving content accessibility.
  • Call Sense - Created a compliance assessment bot for operator–customer interactions to ensure regulatory compliance and enhance service quality.
  • Talk2Website - Designed a bot for querying website information.



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POOJA RJ