Pooja R Tiwari
Team Leader
Navi Mumbai
Summary
Results-driven professional with over 10 years of experience in E-discovery, legal document review, PII review and redactions, and high-value litigation services (HVS). Expert in complete workflow management for document review, ensuring accuracy, compliance, and efficiency from receiving client datasets to final delivery. Proven ability to lead large teams, oversee PII redactions, privilege log creation, quality control, and final audit checks. Knowledgeable team leader with a demonstrated success in developing comprehensive training programs and fostering a supportive learning environment. Adapts communication and leadership skills to drive team collaboration and improve performance. Highly adaptable with key skills in communication and leadership that align with organizational objectives. Aims to apply transferable skills to drive success in diverse settings. Thorough team contributor with strong organizational capabilities, experienced in handling numerous projects while ensuring accuracy and meeting deadlines.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Senior
Ernst & Young GDS
12.2014 - Current
- Responsible for managing several thousand documents projects, large teams with varied levels of experience and expertise, and client engagements by consistently meeting organizational standards of productivity and quality
- Assisted client in forensic legal investigation arising out of litigation or as a request from financial regulators
- Assisted client on investigation pertaining to fraud within Foreign Exchange trades, Residential Mortgage Backed Securities (RMBS) and banking fraud
- Interacting with in house and external counsel to understand specific requests and requirements
- Planning, developing and refining processes and workflows for efficient execution of projects
- Drafting of queries for client guidance on various subject matter
- Training review teams on various client protocols and use of the review tool
- Ensuring project profitability by effective project management by monitoring accuracy, hours cap and client budget, and effective rate calculation, etc
- Analyzing data to assist the client with culling activities before the review, to explore different workflows
- Fostering client relationships
- Driving best practices for knowledge management and training
- Assessing performance of individual team members, providing feedback, analysing constructive areas, evaluating growth potential, and suggesting solutions
- Involved in housekeeping undertakings such as financial projections and team-building activities
- Assisting in the management of document-intensive litigation projects in-house, with an eye for deliverable quality and timely turnaround of projects
- Assisted several clients with privilege and confidential redactions and creating of privilege logs
- Assisted clients with higher value services like witness preparation, finding documents of general interest, cast of character exercise and chronology for building up the defense and the overall litigation strategy
- Culling of documents based on date ranges and key terms
- Mentoring of team members and peers
- Responsible for communication of project status with the client, allocation of work and also communication with the Client IT Team.
- E-Communications Monitoring and Surveillance work – assisting in identification of potential violations, risk areas set out by Companies compliance policies and standards, reviewing various review Professional Experience
Education
LL.B -
Asmita Law College
Mumbai, India 04.2001 - 01.2013
Bachelor of Commerce -
VPM's R. Z. Shah College of Arts, Science & Commer
Mumbai, India 04.2001 - 01.2013
Skills
Project Management
PROFESSIONAL EXPERIENCE ·
- Managing teams up to 100 reviewers on various projects. Management responsibilities include:
- Liaising with platform vendors
- Training review team
- Bifurcating large volume of documents using excel exports and platform searches
- Providing daily status update to the client
- Preparing query log and calibration sets to align coding approaches to that of the client
- Ensuring high degree of Quality Searches and Audit searches.
- Applying data security standards to the management of E-discovery services, ensuring the responsible and efficient handling of client's data.
Accomplishments
- Six Sigma Certification (White Belt)
- Spot awards for Excellence - June and October, 2024
- Highest Performing Team award - December, 2024
- EY Learning Badge for Innovation & Cyber Security
- Spot Award, 11, 22
Personal Information
Gender: Female
Timeline
Senior
Ernst & Young GDS
12.2014 - Current
LL.B -
Asmita Law College
04.2001 - 01.2013
Bachelor of Commerce -
VPM's R. Z. Shah College of Arts, Science & Commer
04.2001 - 01.2013
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