Pooja S

Direct collaboration with development team for app production, integrating rigorous testing and strategic release management achieved 30% increase in app stability and a 20% reduction in customer support tickets.

Analysed and prioritized software bugs, compiling detailed reports with potential fixes for the development team; contributed to a 30% decrease in issue resolution time and enhanced software reliability.

Executed comprehensive testing protocols across 5 diverse projects, ensuring bugfree tool performance, which resulted in a 30% increase in user retention and a 20% drop in reported issues.

Maintained and optimized manual test cases, resulting in a 40% increase in defect detection rate and ensuring consistent project productivity across multiple release cycles.

Created the company's first comprehensive database of documented test defects and procedures to enable accurate replication and ensure compliance with standards, increasing the QA testing turn-around time by 25%.

Performed Regression testing for each user story to ensure the stability.

Achievements

Received a star performance award in 2022 and 2023 from HCL for managing several projects and identifying additional challenges along with solutions