Pooja Shah
Surat
Summary
Human Resources Manager offering 3 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.
Overview
6
6
years of professional experience
Work History
HR and Training Coach
Parekh Jewelers Pvt Ltd
Surat
08.2023 - 12.2023
- Manages, leads and develops the team of training specialists and training administrators
- Designs and implements the training strategy
- Sets and tracks the training KPIs
- Positively influences the top management as they set the development of employees as the key priority of the organization
- Identifies gaps in skills and competencies, identifies main training needs and prepares the training plan for the entire organization
- Develop and oversee the recruitment process
- Ensure candidate documentation is collected and recorded/filed
- Coordinate with Finance Manager in the preparation of monthly Payroll
- Coach, counsel, and discipline employees
- Investigate employee relations issues and work to ensure human resources-related decisions are consistent and fair.
Assistant HR Manager
K M Choksi Jewelers Pvt Ltd
Surat
10.2022 - 02.2023
- Conducted employee onboarding and helped organize training & Development
- Provided support to employees in various Leaves & PL encashment
- Assisted in development and implemented the HR policies
- Started implementing KRA & KPI
- Organized Annual employees' performances
- Maintained employee files and records in electronic and Paper forms
- Ensured compliances with labor regulations
- Established software SPINE HR for HRIS
- Resolved Issues by applying new perks and benefits and organizing team building activities
- Managed all over Engagement Activities
- Made salary compensation recommendations based upon in-depth research on current job trends
- Audited recruitment practices for compliance with affirmative action regulations
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation
- Built and maintained productive relationships with employees.
Compliance Associate
Sohail & Co
Surat
02.2021 - 06.2022
- Handling Payroll Management for clients and solving all queries related to PF(Provident Fund), ESI (Employees' State Insurance), PT(Professional Tax), Portals including challans and withdrawals
- Provided solutions for my clients (SMC-Surat Municipal corporation) with brief meetings
- Internal Audits and visits for our clients and creating reports on it
- Managing all the joining and exiting policies
- Worked on Registering Professional Tax and managed all compliance related to it
- Used Advanced Excel for Salary management.
Personal Assistant to the Owner(Part-time)
Mayur Bardolia
Surat
06.2019 - 06.2020
- Developed, maintained and managed daily schedule for Owner.
- Researched and organized travel arrangements for Owner.
- Updated contact lists of vendors, suppliers and customers on behalf of the Owner.
- Handled confidential documents with discretion when required by the Owner.
- Handled incoming and outgoing mail, email and faxes.
- Prospected potential customers by cold calling businesses and individuals to introduce products and services.
- Maintained records of customer interactions, account status, changes or updates, and produced activity reports.
Personal Tutor
Viral Classes
Surat
01.2018 - 12.2018
- Assisted students in understanding and completing their coursework assignments.
- Conducted individualized lessons focusing on the student's areas of difficulty.
- Provided support to struggling students with personalized tutoring sessions.
- Monitored student progress, providing feedback and guidance throughout the learning process.
- Developed lesson plans tailored to each student's needs and learning style.
- Encouraged open communication between parents, teachers, and students regarding academic goals and objectives.
Education
Master Of Arts - Human Resources Management
VEER NARMAD SOUTH GUJARAT UNIVERSITY
04.2021
Bachelor Of Arts - English Literature
MTB ARTS COLLEGE
04.2018
Skills
- Staff Development
- Operations Management
- Payroll policies and procedures
- Recruitment and staffing
- Employee engagement
- Labor Relations
- New Employee Orientation
- Onboarding and Orientation
- Talent Acquisition
- HRIS software
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Gujarati
Advanced (C1)
C1
References
References available upon request.
Timeline
HR and Training Coach
Parekh Jewelers Pvt Ltd
08.2023 - 12.2023
Assistant HR Manager
K M Choksi Jewelers Pvt Ltd
10.2022 - 02.2023
Compliance Associate
Sohail & Co
02.2021 - 06.2022
Personal Assistant to the Owner(Part-time)
Mayur Bardolia
06.2019 - 06.2020
Personal Tutor
Viral Classes
01.2018 - 12.2018
Master Of Arts - Human Resources Management
VEER NARMAD SOUTH GUJARAT UNIVERSITY
Bachelor Of Arts - English Literature
MTB ARTS COLLEGE
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