Microsoft Office, Excel
Pooja Sharma
Assistant Manager
Agra
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
ASSISTANT MANAGER
ICICI BANK
New Delhi
10.2021 - Current
- Working with Account Opening Team in their verification of saving, house hold and non-tab accounts through KYC and V-KYC document verification
- Working on FCRM AND FINACLE for RE-KYC on the basis of the documents/details submitted for RE-KYC update request by the customer
- Handling Account Opening and Servicing Operations for sixteen RPC’S of North region.
- Fraud prevention & Error reduction through quality processing and maintaining positive productivity index.
- Offered hands-on assistance to branches, assessing needs, and maintaining current knowledge of branch preferences.
Associate Analyst
WNS Global Services Pvt. Ltd
Gurugram
01.2020 - 10.2021
- Worked with Commercial Credit Risk Assurance Team in their research of data and for reviewing the Loan Review Documents
- Research for prepare credit models & summary reports
- Research from set sources such as credit appraisal docs/old applications
- Worked with the Audit Confirmation Team & working as a Checker over here.
- Receive and interpret incoming audit confirmation requests to ensure fulfillment of client’s audit within defined parameters.
- Effectively manage incoming audit confirmation requests to ensure proper tracking and timely response.
Executive
Gulati Auto Electricals Pvt. Ltd
New Delhi
07.2018 - 08.2018
- Worked varied hours to meet seasonal and business needs.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Managed customer relations through communication and helpful interactions.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Created solutions for customers to satisfy specific needs, quality and budget.
Education
MBA - FINANCE
Aashlar Business School
Mathura 05.2017 - 05.2019
Bachelor of Science - General
Sant Ram Krishna Kanya Mahavidyalaya
Agra 05.2014 - 05.2017
Skills
Analytical and problem solving Skills
Quick learner along with decision making ability
Software
Finacle, I-VIEW, FCRM, DBT and OMNI Flow
NCINO, ERM, CLAS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ASSISTANT MANAGER
ICICI BANK
10.2021 - Current
Associate Analyst
WNS Global Services Pvt. Ltd
01.2020 - 10.2021
Executive
Gulati Auto Electricals Pvt. Ltd
07.2018 - 08.2018
MBA - FINANCE
Aashlar Business School
05.2017 - 05.2019
Bachelor of Science - General
Sant Ram Krishna Kanya Mahavidyalaya
05.2014 - 05.2017