Pooja Sharma

Main Tasks As PA To Director

• Handled phone calls & email correspondence of the Company Directors
• Displayed absolute discretion at handling confidential information.
• To ensure company meets its targets: Connected with the Business Unit Heads (BUH), Managers and TLs to understand their challenges or difficulties in achieving their targets.
• Tracking Target vs Achievements: Taking minutes at various management meetings, scheduling timely performance review meetings.
• Coordinated with cross-functional teams to resolve project issues and timely completion
• Enabling Business Unit Heads and Managers: By helping them to follow a productive TIME-TABLE, to enable them to achieve their targets by duly fulfilling all their demands and requirements from the organisation.
• Schedule Directors’ internal and external meetings: Meeting with managers, senior managers, and business unit heads, along with external stakeholders like Amazon, Flipkart, and Meesho.
• Attended meetings, took notes and tracked action items.
• Maintaining Directors’ planner: Arranging meetings b/w Directors and BUHs or the managers as and when required.
• The Role of a Mediator: To mediate in some specific issues among the BUH’s and b/w the BUHs and the managers.
• To Ensure Compliance of Company’s Rules & Regulations and Policies: To ensure company’s rules and regulations are abided by each & every department.
• As POC on behalf of Directors for BUHs and others in their absence.
• To track company’s legal issues with the lawyers.
• Reconciling monthly expenses: Audit of sales and receivables, ensuring various departmental expenses are within the given budget.
• HR Administration: Contracts/offer letters, relevant paperwork, maintaining personnel files. Liaison with outsourced HR dept. on any disciplinary occurrences.
• Organising corporate & staff events
• Carrying out research for particular projects as requested by MD
• Taking care of specific customer escalations.
• Random Quality Check with Company’s Customers.

Main Tasks As Project Manager

• Work on Various Project Reports: Present various weekly, monthly and quarterly reports, alongwith the google trackers to the external stakeholders/ partners like Amazon, Flipkart, and Meesho.
• Prepared strategy for overall growth of company
• SEO & Google analytics of the company
• Updated spreadsheets and created presentations
• Served as point of contact between clients & company leadership.