Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

POOJA SHARMA

SURREY

Summary

Client-focused Relationship Manager adept at increasing productivity and completing tasks efficiently. Skilled in client relationship management, financial planning, and strategic sales techniques. Excel in communication, problem-solving, and adaptability, ensuring successful client interactions and satisfaction. Creative Nail Technician Assistant known for productivity and efficiency in task completion. Skilled in nail art, manicure techniques, and customer service, with strong abilities in sanitation practices ensuring safe and welcoming environment for clients. Thrive using excellent communication skills and adaptability to meet diverse client needs, ensuring satisfaction and repeat business. Punctual professional experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Graphic Designer

Asis Graphics
PATAIALA
01.2019 - 02.2022
  • Developed graphics, logos and layouts for product illustrations, company logos, and websites.
  • Created visual concepts using computer software to communicate ideas that inspire, inform, or captivate consumers.

Sales Officer

Piramal Capital & Housing Finance Ltd
Patiala
06.2022 - 05.2023
  • Analyzed customer feedback to improve product offerings.
  • Generated leads through networking, cold calls, and email campaigns.

Relationship Manager

Addhar Housing Finance Ltd
Patiala
05.2023 - 10.2023
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Maintained accurate records of all client interactions within the company's CRM system.

Relationship Manager

Jana Small Finance Bank Ltd
PATIALA
10.2023 - 09.2024
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Identified customer needs, developed customized solutions, and provided knowledgeable advice.

Baking & Chinese Chef

kwality baker
PATIALA
  • Prepared a variety of Chinese dishes, including dumplings, noodles and stir-fries.
  • Ensured all kitchen equipment was cleaned and maintained according to health regulations.

Education

Secondary Examination

Punjab School Education Board
MOHALI
01-2015

Higher Secondary Examination

PUNJAB SCHOOL EDUCATION BOARD
MOHALI
01-2017

Bachelor of Commerce

Punjabi University
PATIALA
01-2020

MBA -

University Canada West (UCW)
West Vancouver

Skills

  • Knife Skills
  • Performance Improvement
  • Cooking techniques
  • Requirements Determination
  • Account Management
  • Effective customer communication
  • Client Engagement
  • Relationship review process
  • Meal Preparation
  • Business Management
  • Kitchen Management

Certification

baking, cooking, snecks, chinese & beverages professional certification from CN Baker Patiala.

Nails Technician from AMILS Academy.

Languages

Punjabi
First Language
Hindi
Proficient (C2)
C2
English
Advanced (C1)
C1

Timeline

Relationship Manager

Jana Small Finance Bank Ltd
10.2023 - 09.2024

Relationship Manager

Addhar Housing Finance Ltd
05.2023 - 10.2023

Sales Officer

Piramal Capital & Housing Finance Ltd
06.2022 - 05.2023

Graphic Designer

Asis Graphics
01.2019 - 02.2022

Baking & Chinese Chef

kwality baker

Secondary Examination

Punjab School Education Board

Higher Secondary Examination

PUNJAB SCHOOL EDUCATION BOARD

Bachelor of Commerce

Punjabi University

MBA -

University Canada West (UCW)
POOJA SHARMA