Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Hobbies and Interests
Languages
Timeline
Generic
POOJA SHARMA

POOJA SHARMA

Pune

Summary

Finance professional with 10+ years of experience in Manufacturing and IT sectors. Proven expertise in expense administration, auditing, and process improvement. Strong independent decision-making skills and commitment to confidentiality.

Overview

12
12
years of professional experience
1
1
Certification

Work History

SENIOR CONSULTANT- FINANCE

Icertis
05.2022 - 04.2024
  • Served as the individual contributor and primary point of contact for all Travel & Expense (T&E) inquiries across global regions, including the US, UK, Canada, Australia, Germany, Sweden, France, and India.
  • Managed end-to-end global T&E operations, including expense reporting, reimbursement processes, foreign claim settlements, and forex arrangements for international travelers.
  • Ensured timely and accurate resolution of employee issues related to expense claims, reimbursement delays, and policy inquiries, escalating to leadership when appropriate.
  • Maintained and updated employee profiles in Concur, including manager changes, department changes, cost center updates, and onboarding of new users.
  • Reviewed, prioritized, and resolved complex, sensitive, and confidential T&E issues with a high level of discretion and professionalism.
  • Collaborated with HR and cross-functional teams to ensure T&E policies were accurately tracked, documented, and aligned with company guidelines.
  • Identified process improvement opportunities and led initiatives to enhance the Global T&E function; developed user guides, training materials, and conducted onboarding and policy training sessions.
  • Demonstrated strong organizational skills and attention to detail, managing competing priorities in a fast-paced, multinational environment.

Senior Analyst-Audit

Sakon
Pune
07.2021 - 04.2022
  • Responsible for telecom expense management, such as monthly invoice analysis, validation, and auditing of telecom invoices.
  • Perform invoice analysis to identify errors, discrepancies, and opportunities for savings.
  • Reconcile telecom inventory to invoicing.
  • Inventory management activities like keeping inventory updated on vendor portal reports.
  • Maintaining and updating contract rates in the system.
  • Present escalation issues, status reports and findings to manager. Provide expense management support for onshore clients.
  • Provide expense management support for onshore clients.

SENIOR AUDITOR

Medline Industries India Pvt. Ltd
07.2018 - 07.2021
  • Audited and processed employee expense reports in alignment with company travel and expense (T&E) policies, ensuring compliance and accuracy.
  • Managed end-to-end P-Card administration: reviewed enrollment forms, issued cards, managed account setups and closures, adjusted spending limits, and ensured account maintenance compliance.
  • Trained cardholders and managers on proper P-Card usage and T&E policy adherence.
  • Coordinate issues that arise from p-card purchases and payments on behalf of the cardholders.
  • Handle security issues, such as fraud and stolen/lost cards, by working with the cardholder and the P-card vendor; respond to inquiries, instruct, and resolve problems.
  • Provide management with reports on p-card usage.
  • Generate regular reports, including Monthly Duplicate Report, CCC Bulk File, Vendor Classification, 45-Day Aging Report, Personal Charges on CCC, and Address Verification Emails for management review.
  • Set up and maintained user roles in Concur, including creating new Personal Assistants (PAs) and importing proxy access through bulk file uploads.
  • Collaborated with the onshore team during weekly meetings to resolve audit queries; prepared and distributed detailed Minutes of Meeting (MoM).
  • Conducting and providing process-related training to the team members.
  • Continuous improvement initiatives to streamline T&E and P-Card operations and enhance internal controls.

T&E Assistant

MWH Global (Stantec)
Pune
04.2017 - 12.2017
  • Managed Concur Expense administration and addressed payment inquiries for the US and UK regions, ensuring prompt and accurate resolution.
  • Audited expense reports efficiently and thoroughly to ensure compliance with corporate travel and expense policies.
  • Provided expert guidance to employees on expense report processing and policy adherence.
  • Followed up on report status queries in Oracle for US and Canada regions, supporting timely reimbursement and issue resolution.
  • Reviewed all expense reports for accuracy, appropriate documentation, and correct expense categorization.
  • Demonstrated strong initiative and problem-solving skills by proactively identifying issues and recommending effective solutions.
  • Utilized advanced Excel skills to compare data across multiple sources, identifying inconsistencies and variances for corrective action.
  • Maintained a high level of integrity and professionalism, handling sensitive information and employee concerns with discretion.

T&E ADMINISTRATOR

Infosys LTD
12.2013 - 03.2017
  • Manage Travel and Expenses activities for Client Select Service Partner, retail process of UK.
  • Independently auditing and managing the volume and workflow of travel reimbursements submitted for payment from all travelers and departments.
  • Review and manage all activities related to the company's reimbursement reports submitted by employee.
  • Handle end-to-end P Card processing of expense reports, troubleshooting, approvals, reporting and analysis.
  • Review and audit expense reports to ensure compliance with company policies, including reporting requirements.
  • Follow-up with employees regarding out of policy expenses, missing receipts, and incorrect expense type, and missing attendee file.
  • Provide guidance to employees on correcting and submitting expense reports.
  • Provide team members information regarding travel procedures and assists with ensuring compliance with the Global Travel and Expense Policy.
  • Communicating with travelers and recommending or directing changes to the reimbursement to uphold and maintain policy and accuracy standards and bring the travel reimbursement to a final resolution.
  • Prepare regular system generated reports including monthly and quarterly management reports.
  • Review scheduled reports to make sure no errors in the runs.
  • Identify newly requested reports not in existence and send to Supervisor for approval and creation request.

Process Associate

TATA Consultancy Services
01.2012 - 12.2013
  • Accounting and Banking Operations

Education

Bachelor's - Commerce

Pune University
06.2010

Skills

    Expense report processing

    P-card management

    Financial reconciliations

    Concur solutions expertise

    Cognos reporting

    SAP proficiency

    NetSuite experience

    Ariba knowledge

    Oracle applications

    Citrix familiarity

Certification

Six Sigma Green Belt Certification

Accomplishments

  • Outstanding performer of the year, Icertis

Hobbies and Interests

  • Traveling, gardening, Yoga and Meditation

Languages

  • English
  • Hindi
  • Marathi

Timeline

SENIOR CONSULTANT- FINANCE

Icertis
05.2022 - 04.2024

Senior Analyst-Audit

Sakon
07.2021 - 04.2022

SENIOR AUDITOR

Medline Industries India Pvt. Ltd
07.2018 - 07.2021

T&E Assistant

MWH Global (Stantec)
04.2017 - 12.2017

T&E ADMINISTRATOR

Infosys LTD
12.2013 - 03.2017

Process Associate

TATA Consultancy Services
01.2012 - 12.2013

Bachelor's - Commerce

Pune University

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