POOJA SHARMA

Handled team operations, vendor management, stock control, operational matrix, conflict resolution, staff training, and task delegation at Flipkart.

Managed vendor coordination, email and voucher processing, visa letter preparation, portal operations, accommodation and tour arrangements, and query resolution.

Handled follow-ups and coordination, voucher and visa letter preparation, portal access, accommodation bookings, tour arrangements, and query resolution.

Managed and resolved customer queries related to property searches, maintained databases, and handled online form submissions.

Handled customer queries for various events (weddings, product promotions, corporate events), arranged event staff, managed cash transactions, conducted regular client meetings, and generated new business.

Briefed candidates on company processes for opportunities in Australia and Gulf countries, managed documentation, processed medical applications, handled cash, and conducted regular follow-ups on candidate status.

Events Handled

• Green Wheels Bike Festival
• SBI Card Cricket Premier League Season 4
• No Tobacco day (Candor)
• International Yoga Day (Candor)
• Hamdard Company
• Mahindra & Mahindra as a Hostess for 'Organic India Cultivator - Jaipur (Promotional activities of products)