Summary
Overview
Work History
Education
Skills
Certifications
Accomplishments
Timeline
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POOJA SHARMA

POOJA SHARMA

Team Lead
New Delhi

Summary

Team Lead with 4+ years of experience managing projects, coordinating cross-functional teams, and delivering high-quality documentation. Skilled in MS Office, stakeholder communication, and handling sensitive information with discretion. Proven ability to manage demanding schedules, support global stakeholders, and thrive in fast-paced, service-oriented environments while maintaining accuracy and professionalism.

Overview

6
6
years of professional experience

Work History

Team Lead- Content

Global Market Insights Pvt. Ltd.
01.2023 - 09.2025
  • Managed schedules, task assignments, and deadlines for a team of six, ensuring smooth operations and timely project delivery.
  • Coordinated with global stakeholders across APAC, Europe, and the US to align on strategies, improving communication and efficiency.
  • Oversaw documentation, reports, and presentations, ensuring accuracy, confidentiality, and professional standards.
  • Recognized with the Shining Star Award (2025) for exceptional organizational and leadership support.

Senior Content Writer-Marketing

Global Market Insights Pvt. Ltd.
11.2021 - 01.2023
  • Partnered with senior leadership to prepare reports, press releases, and internal communications.
  • Managed simultaneous high-priority projects in a fast-paced environment, improving process turnaround by 25%.
  • Supported cross-functional coordination between marketing, research, and design teams, ensuring operational alignment.

Freelance Content Writer

NA
08.2019 - 11.2021
  • Provided end-to-end support to multiple clients, including project coordination, scheduling, and deadline management.
  • Communicated with stakeholders across different time zones, ensuring a smooth workflow and deliverable tracking.
  • Handled confidential client information with discretion while preparing content and reports.
  • Assisted in campaign planning, documentation, and execution, supporting senior managers in delivering client-facing presentations.
  • Maintained accuracy in reports and project trackers, contributing to successful project outcomes.

Education

MBA - Marketing

Symbiosis School of Online And Digital Learning
India
04.2001 -

Master of Arts - English Literature

Dr. B.R. Ambedkar University
Agra, India
04.2001 -

Bachelor of Science -

Dr. B.R. Ambedkar University
Agra, India
04.2001 -

Skills

  • Calendar & Schedule Management (Outlook, MS Teams)
  • Document Preparation (MS Word, Excel, PowerPoint)Confidential Information Handling
  • Stakeholder Communication & Client Service
  • Cross-functional Collaboration & Team Support
  • Time & Task Management Attention to Detail
  • Proactive Problem-Solving Flexibility under Pressure
  • Problem Solving
  • Customer Service
  • Communication (Verbal and Written)
  • Organizational Understanding
  • Relationship Management
  • Flexible & Adaptable
  • Emotional Intelligence
  • Problem Solving
  • Accountability
  • Innovation
  • Training & Mentorship

Certifications

  • Complete Digital Marketing Course – Udemy (2021)
  • Data Analysis & Visualization in Excel – Microsoft Virtual Academy (2019)
  • Advanced Excel Training – Skill Enhanced Academic Solutions (2019)

Accomplishments

  • Shining Star Award – 2025
  • Go The Extra Mile Award – 2023
  • Ace Performer – Q3 2024, Q2 2023, Q1 2023, Q4 2022

Timeline

Team Lead- Content

Global Market Insights Pvt. Ltd.
01.2023 - 09.2025

Senior Content Writer-Marketing

Global Market Insights Pvt. Ltd.
11.2021 - 01.2023

Freelance Content Writer

NA
08.2019 - 11.2021

MBA - Marketing

Symbiosis School of Online And Digital Learning
04.2001 -

Master of Arts - English Literature

Dr. B.R. Ambedkar University
04.2001 -

Bachelor of Science -

Dr. B.R. Ambedkar University
04.2001 -

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POOJA SHARMATeam Lead