Pooja Shukla
Kharar
Summary
Dynamic educator with a proven track record at Saraswati Vidya Mandir, excelling in classroom management and lesson planning. Adept at fostering positive parent communication and enhancing student assessment strategies.
Motivated Teacher dedicated to children's educational needs and development. Focused and diligent professional with in-depth knowledge of teaching best practices and strong moral values.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
2016
2016
years of post-secondary education
Work History
Teacher
Saraswati Vidya Mandir
Bilaspur
08.2023 - 10.2025
- Implemented classroom management strategies to maintain a positive learning environment.
- Organized parent-teacher meetings to discuss student performance and needs.
- Participated in professional development workshops to improve instructional skills.
- Maintained a safe and orderly learning environment for all students.
- Developed and implemented lesson plans based on curriculum objectives.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Supervised students throughout day, both in classroom and outside during breaks.
Customer Service Representative
Airtel
Mohali
12.2022 - 06.2023
- Assisted customers with inquiries and product information.
- Processed service requests and escalated issues to appropriate departments.
- Resolved complaints through effective communication and problem-solving skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Saraswati Vidya Mandir
Bilaspur, IndiaSkills
- Classroom management
- Lesson planning
- Student assessment
- Parent communication
- Professional development
- Conflict resolution
- Adaptability
Languages
Punjabi
First Language
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Japanese
Elementary (A2)
A2
Timeline
Teacher
Saraswati Vidya Mandir
08.2023 - 10.2025
Customer Service Representative
Airtel
12.2022 - 06.2023
Saraswati Vidya Mandir