Pooja Singh
Thane
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.
Detailed Retail Store Manager striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Retail Store Manager
Pooja singh
THANE
12.2019 - Current
- Led team initiatives that enhanced operational efficiency, resulting in improved customer service and satisfaction levels.
- Developed and implemented training programs that elevated staff performance and reduced turnover rates significantly.
- Streamlined inventory management processes, which optimized stock levels and minimized losses from overstocking.
- Analyzed sales trends and adjusted product offerings to align with customer preferences, boosting sales conversion rates.
- Oversaw daily store operations, ensuring compliance with company policies and enhancing overall customer experience.
- Managed employee schedules and payroll, ensuring adequate staffing levels to meet customer demands efficiently.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Created engaging merchandise presentations to motivate impulse purchases.
- Conducted regular meetings with staff members to discuss performance issues or new initiatives.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Education
PGDM in Financial Management
PGDM in Finance Management Dr. Bedekar Institute of Manageme
06.2018 - 09.2019
Skills
- Inventory management
- Sales analysis
- Customer compliance
- Inventory tracking
- Pricing strategy
- Customer satisfaction
- Stock optimization
- Product distribution
- Sales conversion
- Impulse purchasing
- Sales growth
- Reporting
- Profit and loss management
- Upselling and cross selling
- Cost control
- Customer service
- Stock management
- Store maintenance
- Inventory control
- Reporting and documentation
- Friendly and outgoing
- Advertising and marketing
- Budgeting and cost control
Languages
English
Beginner
A1
Hindi
Beginner
A1
Marathi
Beginner
A1
Hobbies
- Cooking/Baking:
- Photography & Vedio Blogging
- Book Reading
- Travelling
Work Preference
Work Type
Full TimeTimeline
Retail Store Manager
Pooja singh
12.2019 - Current
PGDM in Financial Management
PGDM in Finance Management Dr. Bedekar Institute of Manageme
06.2018 - 09.2019