Summary
Overview
Work History
Education
Skills
Project
Disclaimer
Certification
Timeline
Generic

Pooja Sonawane

Pune

Summary

To be a part of an organization which will utilize my technical and analytical skills to get best results as well as provide me an opportunity to learn and explore new ideas.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Engineering Associate

Courtyard by Marriott
Nashik
03.2022 - 03.2023
  • Analyzed and documented existing system designs and processes.
  • Knowledge of Building Management System
  • Developed detailed test plans for new software products.
  • Documented requirements for new software features based on customer feedback.
  • Resolved customer inquiries regarding engineering solutions in a timely manner.
  • Maintaining and documenting all service reports, billings, and AMC.
  • Operation of Chiller and Heat pump.
  • To update electrical readings, chiller, and heat pump readings, and log functions on the site.

Customer Support Executive

Virgo BPO Services
Nashik
  • Answered customer inquiries via phone, email, and chat.
  • Provided detailed information about products and services.
  • Resolved customer issues on time.
  • Performed troubleshooting on technical problems.
  • Created training materials for new employees in the department.
  • Contributed ideas for process improvements within the team.

Education

BE(E&tc.) -

Pune University, R.H.Sapat COE, Nashik
05.2020

Skills

  • Test Planning
  • Debugging
  • Manual Testing
  • Black Box Testing
  • Regression Testing
  • Scrum
  • Documentation And Reporting
  • Automation testing
  • Trello
  • Git

Project

Activity And Fall Detection Analysis Of Paralyzed Person Using Smartphone., In this project we represent a system’s ability to recognize actions performed by users based on their behavior. For people to remain at home, several facilities need to be offered: monitoring health status, detecting emergency situations such as debilitating falls, and notifying healthcare providers of potential changes in health status or emergency situations.

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Certification

  • Certified Networking
  • Certified Software Testing

Timeline

Engineering Associate

Courtyard by Marriott
03.2022 - 03.2023

Customer Support Executive

Virgo BPO Services

BE(E&tc.) -

Pune University, R.H.Sapat COE, Nashik
Pooja Sonawane