Pooja Talreja

Dynamic FP&A Professional with over 13 years of experience in financial planning and analysis. Proven track record of driving Financial Budgeting, Reporting forecasting, and analysis for operations. Experienced in developing and presenting stakeholder presentations and collaborating with all levels of company management to identify key business issues and recommend action plans. Skilled in performing ad-hoc financial analysis or reporting tasks to support financial performance. Assists in building pricing and commercials for catering growth

• Assists in building commercial and pricing models for additional growth including assisting in preparation of proposals for prospective clients
• Developing business models to showcase benefits that will be given to customer and how will that benefit Genpact in driving revenue and net profit
• Aligned with different stakeholders to provide a bundle of BPO, digital and transformation solution to customer.

• Proven ability to manage operations and overheads in all financial matters, including Plan and projection.
• Initiated new processes and technology for plan analysis, performance analysis, month -end close, and projection accuracy, resulting in improved efficiencies in collection and tracking of data and outcomes.
• Successfully developed, trained and led a diverse team of employees that accomplished all division goals.
• Executed detailed annual budget of approximately 110 MM with 900 FTE employees within enabling areas, involving various stakeholders.
• Recognized with the applause award for commitment to service delivery and process automations.

• Process Developer & Process Associates, 02/06, 12/11, Managing the queues and allocating the work on a daily basis., Analyzing fraud percentage in the claims invoice processed for reimbursement, Daily performance status reports which include – Actual: Claims, Invoices and FTE counts, Publishing process performance MIS reports on Daily, Weekly & Monthly basis, Responsible for mentoring new hires training programs., Worked on LTC Insurance claims, Instrumental in working on the critical queues and doing quality check for team, Handling the team member’s queries and resolving their doubts, Assisting in mentoring new hires to improve their productivity & accuracy
• Data Interpretation/ Data Analysis/Data Processing/Customer Service Roles, Preparing customer Dashboards, Capacity Planning, Performance Tracker, BCP (Business Continuity Planning) reports,, QA (Quality Analysis) reports, Tollgate trackers for new hires, Responsible for Quality Analysis reimbursement invoices for LTC Claims, Analysis of process reports quality tools (Pareto charts, Box Plot & RCA), Team handling of 15 associates, publishing VIC for the team on monthly basis and also preparing monthly dashboards to discuss the same with onshore partners, Preparing and sharing auditing data with associates to ensure 100% quality results, Contributed in GB project for Accuracy and CPD (Credits per day)

• Maintaining targets within production hours.
• Always available as per business needs.
• Maintaining floor discipline and office decorum.
• Taking Huddles for the team on Daily basis.