Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
Sales Support: Assisting with the development and implementation of sales strategies, coordinating sales meetings and events, preparing sales reports, and analyzing sales data. Tracking sales performance and identifying areas for improvement.
Communication and Coordination: Liaising with other departments, such as marketing and operations, to ensure a smooth workflow. Communicating with customers to provide updates, resolve issues, and ensure satisfaction. Maintaining clear and effective communication channels within the sales team.
Customer Relationship Management: Building and maintaining strong relationships with clients. Responding to customer inquiries and addressing concerns. Assisting with customer retention strategies. Managing customer databases and mailing lists.
Real Estate Sales Executive
REAL ESTATE
Ahmedabad
05.2022 - 03.2024
Company Overview: All Office Work And Customer Handling
Analyzed economic and market trends to provide clients with up-to-date advice on their real estate investments.
Cultivated an extensive network of real estate agents, mortgage lenders, and other industry contacts to secure more sales opportunities.
Developed relationships with local real estate agents and brokers to increase referrals and expand market reach.
Developed and implemented a sales tracking system that allowed management to monitor performance in real-time.
Created a dashboard that provided real-time insights into market trends and customer behaviors, resulting in a X% increase in sales.
Maintained a customer database that provided real-time insights and enabled targeted marketing, resulting in a X% increase in sales.
All Office Work And Customer Handling
Sales Coordinator
MULTISPAN COMPANY
Ahmedabad
03.2021 - 05.2022
Developed and maintained an up-to-date customer database, resulting in improved customer service.
Coordinated with cross-functional teams to develop and execute successful sales strategies, resulting in a X% increase in sales.
Utilized customer feedback to improve existing products and services, resulting in increased customer satisfaction.
DHE Heaters Pvt Ltd
Ahmedabad
Working on ERP module where we use all the client details with all requirement.
Date to date data maintaining.
Weekly reporting system.
Customer Service Module with monthly reviewing.
Order Files, Complain Files, And others documentations records maintaining.
Daily basis Calls, Emails, Messages records maintaining.
Achieved customer satisfaction through prompt response to inquiries, leading to repeat business and positive referrals.
Boosted sales revenue by developing and implementing targeted marketing campaigns.
Exceeded quarterly sales targets consistently by utilizing proven closing techniques during negotiations with potential clients.
Implemented a CRM system that streamlined the tracking of leads, deals, and customer interactions for the entire sales team.