Pooja Wig
HR & Talent Acquisition Professional
Delhi
Summary
Proven excellence in heading Talent Acquisition, Operations and HR functions ll Expertise in SaaS, Startups, BFSI, Pharma, ITES and Consulting ll Remote Team Management ll Ex. Talent Head at VOIZ ll
Overview
20
20
years of professional experience
6
6
years of post-secondary education
9
9
Certifications
3
3
Languages
Work History
Head of Talent Acquisition & Franchise Development
Mitchell's Logistics
09.2024 - Current
- Company Overview: US MNC
- Developed and implemented a comprehensive talent acquisition strategy, streamlining the hiring process and significantly reducing time-to-hire across various business units
- Led a team of recruiters and talent partners, aligning efforts with business goals, enhancing employer branding, and delivering exceptional candidate experiences
- Drove franchise development initiatives, managing the end-to-end process from lead generation and onboarding to operational support for franchisees.
- Spearheaded diversity and inclusion initiatives, focusing on building a diverse talent pipeline to enhance organizational culture and performance
- Analyzed recruitment metrics and provided insights for continuous improvement, optimizing sourcing strategies and increasing offer acceptance rates.
- Conducted regular workforce planning sessions to anticipate future hiring needs and proactively address skill gaps within the organization''s talent pool.
- Spearheaded employer branding campaigns that showcased company culture while attracting qualified applicants across various platforms including social media channels.
- Managed complex executive search assignments, consistently delivering high-quality candidates in tight timelines.
Head of Talent Management
VOIZ
11.2021 - 12.2022
- Developed sustainable talent acquisition plans and strategies, overseeing a team of 5 team leaders and 35 recruiters
- Designed and executed employer branding activities, encouraging employees to be brand ambassadors
- Planned and implemented employee referral programs, utilizing HRIS and recruitment marketing tools
- Conducted analyses of hiring needs and provided employee hiring forecasts
- Managed end-to-end recruitment for both IT and non-IT positions, maintaining and owning the P&L for the Talent Acquisition Department
- Ensured delivery of 100% of the talent plan by prioritizing work appropriately and removing roadblocks
- Utilized data to identify and address weak links in processes, continuously raising the bar for talent through market mapping
Recruitment Head
Syncom Healthcare Ltd.
02.2014 - 11.2021
- Managed a team of remote recruiters, overseeing the entire recruitment lifecycle and ensuring effective communication with Syncom Pharma’s hiring needs
- Developed and implemented recruitment strategies to attract and retain top talent in the pharmaceutical sector
- Managed salary structures and performance metrics for the recruitment team, ensuring fair compensation and performance-based incentives
- Acted as the primary point of contact between Syncom Pharma and the recruitment team, ensuring clear communication and alignment with hiring objectives
- Utilized various remote collaboration tools to manage and support the recruitment team effectively
Recruitment Manager
Paraamarsh Consulting Services
04.2008 - 06.2012
- Managed end-to-end recruitment processes, including job postings, candidate sourcing, interviewing, and onboarding
- Collaborated closely with clients to understand their recruitment needs and provide tailored solutions
- Oversaw HR operations, including employee relations, performance management, and compliance with labor laws
- Led and mentored a team of recruiters, providing guidance and support to ensure high performance and professional development
Assistant Manager HR
Spanco BPO
02.2006 - 05.2007
- Managed recruitment for two sites in Mumbai, overseeing a workforce of over 2,000 employees
- Developed and implemented comprehensive recruitment programs for mass-level hiring
- Worked closely with internal hiring managers to develop staffing plans and sourcing strategies
Recruitment Head
XO Technologies
12.2004 - 01.2006
- Led a team of 7 recruiters, focusing on cost-effective approaches in sourcing resumes from job portals
- Screened and shortlisted resumes, evaluating candidates' professional competence and fit for roles
- Motivated the team to achieve specified goals within stipulated timeframes
Recruitment Manager
Wings Customer Care Pvt Ltd
11.2002 - 11.2004
- Company Overview: Delhi
- Facilitated a comprehensive program aimed at candidates seeking basic skills training for BPO and call center roles
- Managed the entire recruitment lifecycle, from sourcing and training coordination to interview assistance and job placement
- Provided ongoing support to candidates throughout the job hunting process
- Delhi
Recruitment and Marketing Officer
HDFC Bank
08.2001 - 09.2002
- Managed an education initiative aimed at enhancing the technical proficiency of school teachers and staff
- Planned and executed education initiatives in schools, building and maintaining partnerships with educational institutions
Business Associate
Intel Corporation
09.2000 - 09.2001
- Managed education initiatives to enhance technical proficiency among school teachers
- Communicated program benefits to school decision-makers
- Coordinated logistics, developed presentations, and built partnerships with schools
- Evaluated impact and prepared reports for continuous improvement
Education
Master of Business Administration (MBA) - Business Administration - Marketing Management
Symbiosis International University
05.2003 - 02.2005
Bachelor of Commerce (B.Com) - undefined
Christ Church College
Intermediate - Business/Commerce
H.A.L School
04.1995 - 11.1997
High School - undefined
St. Joseph's Convent
03.1994 - 11.1995
Skills
Extensive Experience -
-Talent Mapping
-Market Mapping
-HR Business Partnering
-Talent Acquisition strategy and execution
-Workforce Planning & Design
-Leadership & Management Development
-Organization Design & Change management
-Cross-Functional Integration
-Employee Satisfaction
Candidate sourcing
Applicant tracking systems
Certification
Employee Branding & Workplace
Timeline
Head of Talent Acquisition & Franchise Development
Mitchell's Logistics
09.2024 - Current
Head of Talent Management
VOIZ
11.2021 - 12.2022
Recruitment Head
Syncom Healthcare Ltd.
02.2014 - 11.2021
Recruitment Manager
Paraamarsh Consulting Services
04.2008 - 06.2012
Assistant Manager HR
Spanco BPO
02.2006 - 05.2007
Recruitment Head
XO Technologies
12.2004 - 01.2006
Master of Business Administration (MBA) - Business Administration - Marketing Management
Symbiosis International University
05.2003 - 02.2005
Recruitment Manager
Wings Customer Care Pvt Ltd
11.2002 - 11.2004
Recruitment and Marketing Officer
HDFC Bank
08.2001 - 09.2002
Business Associate
Intel Corporation
09.2000 - 09.2001
Intermediate - Business/Commerce
H.A.L School
04.1995 - 11.1997
High School - undefined
St. Joseph's Convent
03.1994 - 11.1995
Bachelor of Commerce (B.Com) - undefined
Christ Church College