Pooja Y

This project is a part of the Global Business Services (GBS) team. The core activity of this team involves settlement, account opening, change of legal capacity (CLC), and testing activities for clients' external customers and internal counterparties in France, the Netherlands, Saudi Arabia, Abu Dhabi, and the Riyadh region. Activities are carried out in client-owned applications, as well as third-party applications, for various products.

The primary job is to perform different types of account opening, account maintenance, account closing, portfolio setups, symbol setup, correspondent bank setup, and change legal capacity.

• Working as an SME (subject matter expert) and handling the verification of records.
• Led comprehensive account lifecycle management for international clients, enhancing data accuracy and operational integrity.
• Authorized and input critical data for account operations, ensuring accuracy in downstream systems.
• Validate KYC documents, and conduct due diligence using tools like Fircosoft to maintain regulatory standards.
• Drafted and validated critical legal and financial documents, such as Power of Attorney, signature list, and client financial capacity statements.
• Accurately documented signatory limits, power of attorney, legal representative, and client account information (name and address), ensuring compliance with regulatory and organizational standards.
• Ensured accuracy in documentation, minimizing compliance risks and supporting seamless clients onboarding.
• • Complied with and dispatched key reports (PRB, MIS, and deck) to leadership.
• Supporting the creation of KOP/WI (Key Operating Procedure/Working Instruction) and leading educational sessions to keep the team abreast of changes.
• Engaged actively in team projects, calls, and huddles, contributing to employee engagement initiatives.
• Managed BAU (Business as Usual) reporting, monitored the mailbox, and reviewed workflows for continuous process optimizations.
• Collaborating with the onshore and support team to address any issues or concerns related to the process.
• Maintaining accurate records and documents of KYC and customer onboarding activities for audit and regulatory purposes.

• Reconciliation of the bank account statement with that of the party ledger on a daily basis.
• Closely monitoring the receipt of sales orders from marketing executives, the preparation of sales invoices, and the execution of the sales.
• Verifying the client documentation.
• Preparation of an agreement for barter deals with clients after negotiating and finalizing the rates.
• Preparation of bills, verification of rates with the contract agreement, and taking approvals for the publication.
• Preparing the daily, weekly, and monthly reports for marketing executives to analyze their performance.
• Organizing meetings for marketing executives with higher authorities.
• Prompt and accurate resolution to all clients' queries and complaints.