Pooja Yadav

• Facilitated stakeholder meetings to gather feedback and drive decision-making processes.
• Coordinated resource allocation for multiple concurrent projects across departments.
• Coordinated cross-functional teams to streamline processes and improve efficiencies.
• Developed and implemented strategic plans to achieve company objectives.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Produced thorough, accurate and timely reports of project activities.
• Manage various trackers and databases of the projects.
• Raise job requests.
• Create SOWs and CRs & Tracking it
• Prepare Resource Deployment Workbooks for invoicing.
• Billing, invoicing, and budgeting.
• Taking care of client requirements.
• Scheduling Client Interviews & coordinating for onboarding
• Portfolio management
• Maintaining Labor rates
• Tracking client requirements & fulfilling it as per SLA
• Coordinate with other functions
• Responsible for resource assignation and roll off as per project requirement.
• Closely working with project managers to allocate or de-allocate the resources, manages resource onboarding and maintain RMS.
• Taking care of Unbilled cost
• Tracking BENCH resources

• Tracking project performances and managing resource management, forecasting, timesheet management, and billing activities.
• Responsible for resource assignment and roll-off as per project requirements.
• Closely working with project managers to allocate or deallocate the resources, manages resource onboarding.
• Manages project procurement, PR to PO process, its invoice validation, vendor registration, and vendor payment through ARIBA.
• Responsible for validating and processing the invoices as per vendor payment terms.
• Responsible for managing resource leakage, their chargeability utility.
• Maintains the rate card and loaded cost rates of a resource.
• In order to bill the customer/client, manages project budget and WBS assignment.
• Well-versed in stakeholder management by communicating through calls, emails, and MS Teams, I negotiate deadlines and rates with vendors and project managers so that we remain compliant and under budget.
• SLA management, by coordinating with multiple stakeholders and internal teams, makes sure that we fall under SLA.
• Manages project creation, SOW/MSA creation, and its modification.
• Handles project demands, makes sure to fulfill them on time, and takes them to closure.
• Exposure of PMO tasks: Billing, Invoicing, Resource Management, Coordinating with multiple stakeholders, ensuring completion of project deliveries as per SLA, and handling support teams.
• Maintaining trackers and publishing reports to project managers.

• Worked in Project Management, PO Process & PMO activities as Executive & Handling 3 repartees

• Managing department SharePoint

• Taking care for all the PI requirements (i.e Customer onboarding, PO mapping, role mapping, rate card extension, roles creation, milestone creation, project extension, Project Closure etc.) for delivery team

• Administration and Support - Providing training support on tools & templates including reports, Delivery tracker

• Raising Contract Request(CR) & following with Legal team for contract creation

• Billing & invoicing , Creating PR, PO, Contracts, SA, GR, and Invoicing using ARIBA & SAP . Good knowledge on ARIBA tool.

• Strong Procure to pay & Thorough understanding of SAP system from business process with SAP ERP

Processing PO and non-PO invoices for payment.

• Maintaining tracker.