Pooja Yadav

New Delhi

Summary

Cabin crew member with Air India, focused on exceptional in-flight service and passenger satisfaction. Proficient in safety protocols and conflict resolution, fostering teamwork and cultural sensitivity. Maintains high aviation standards while prioritizing customer care.

Overview

years of professional experience

Work History

Cabin crew

Airindia

10.2022 - Current

As a cabin crew member, I am committed to providing excellent in-flight service to passengers across all classes on domestic and international flights, ensuring their comfort and satisfaction through attentive and personalized care.
With expertise in safety protocols, first aid, and promoting teamwork, I contribute to efficient cabin operations and maintain high aviation standards.

Education

Graduated -

IGNOU

07.2021

High school - Grade 12

CBSE

05.2016

Skills

Effective communicator
Strong interpersonal skills
Situational awareness
Exceptional customer service

Conflict resolution
Cultural sensitivity
Teamwork and cooperation

Hobbies and Interests

Swimming
Yoga
Travel and culture enthusiast

Languages

Hindi

First Language

English

Advanced (C1)

Timeline