Open To Work
Hi, I’m
POOJA G
Yelahanka New Town
Work Preference
Summary
A dedicated finance and accounting professional years of experience. Proven ability to excel in challenging environments, drive financial growth, and continuously enhance skill sets. A collaborative team player and attentive listener, committed to achieving shared goals and contributing innovative ideas and solutions for transformational success.
Focused on locating materials, researching suppliers, and overseeing bidding processes. Excellent relationship-manager and organizer with a systematic approach and solid communication skills. Familiar with procurement processes and requirements.
Overview
8
years of professional experience
1
Certification
Work History
IBM
Procurement Specialist
12.2021 - 08.2025
Job overview
- EƗiciently managed Purchase Order creation and vendor updates using SAP, ensuring accuracy and compliance.
- Proactively engaged with customers and clients on a daily basis to resolve payment-related issues, enhancing client satisfaction.
- Collaborated closely with internal teams and buyers to address and resolve Purchase Order discrepancies, fostering seamless operations.
- Delivered timely and precise responses to queries, consistently meeting TAT.
- Led escalation handling for the team, providing eƗective solutions and maintaining service quality.
- Committed to achieving first-time resolutions for raised issues, minimizing repeat queries.
- Maintained and updated real-time trackers to ensure accurate data management and reporting.
- Provided robust support to team members during periods of high query volumes, ensuring continued operational eƗiciency.
- Managed supplier relationships to ensure alignment with procurement strategies.
- Handled customer inquiries and resolved issues promptly and professionally.
- Provided excellent customer service to ensure repeat business.
M S Ramaiah University of Applied Sciences
Junior Account Executive
03.2017 - 05.2019
Job overview
- Managed fee collections and prepared comprehensive monthly financial reports.
- Conducted thorough reviews of invoices, monitored payments, and ensured timely and accurate reconciliation.
- Expertly handled IT calculations, bank reconciliations, and provided comprehensive taxation services.
- Prepared detailed audit proposals and managed complex accounting database tasks with precision.
- Streamlined processes to significantly enhance team productivity and implemented eƗective organizational systems.
- Oversaw cash handling, performed voucher entries in Tally, and eƗiciently prepared invoices.
- Facilitated seamless communications through email forwarding, call transfers, and meticulous document filing.
- Delivered exceptional customer service and eƗiciently resolved issues, fostering long-term client relationships and loyalty.
Education
Kuvempu University
Master of Commerce from Distance Education
University Overview
Sri Aurobindo First Grade College
Bachelor of Commerce
University Overview
Sri Jagadhguru Renukacharya College
Pre-University
University Overview
Bharathiya Samskriti Vidhyapita
SSLC
University Overview
Skills
- SAP S4 HANA
- Jira
- Sapphire
- Tally 90
- Microsoft Office
Languages
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Telugu
Elementary (A2)
A2
Certification
- NTT teacher training- NIECCE, Issues on 2019
Process Skills
Process Skills
- Customer Support - Query Resolutions & Escalations
- Supplier Relationship Management
- Vendor Sourcing & Relations
- Vendor correction support
- Purchase Order Creation
- Supply Chain Management
Timeline
Procurement Specialist
IBM
12.2021 - 08.2025
Junior Account Executive
M S Ramaiah University of Applied Sciences
03.2017 - 05.2019
Kuvempu University
Master of Commerce from Distance Education
01.2016
Sri Aurobindo First Grade College
Bachelor of Commerce
01.2013
Sri Jagadhguru Renukacharya College
Pre-University
01.2010
Bharathiya Samskriti Vidhyapita
SSLC
01.2007