Summary
Overview
Work History
Education
Skills
Timeline
Generic

Poojashree Mujumdar

Sr HR Manager
Bangalore

Summary

Results-driven Senior HR Manager with 13+ years of experience leading HR business partnering and talent acquisition teams to deliver strategic people solutions aligned with business objectives. Skilled in standardizing policies, enhancing organizational effectiveness, and fostering inclusive, high-performance cultures. Adept at coaching leaders, driving employee engagement, and building resilient, growth-focused workplaces that enhance retention and job satisfaction. Proven ability to balance strategic advisory with operational excellence across diverse functions and levels.

Overview

14
14
years of professional experience

Work History

Sr HR Manager

ContinuServe Softech Pvt Ltd
07.2021 - Current

Served as HR Business Partner for 2 verticals, managing performance management, employee engagement, and training needs, aligning HR policies with business practices, and engaging with clients to understand and enable organizational development priorities.

• Successfully managed HR integration and cultural alignment during a major M&A.

• Contributed to the organization’s recognition as a Great Place to Work® through employee-focused initiatives and strategic cultural interventions.

• Designed scalable HR frameworks post-merger, unifying policies and enhancing retention.

• Strengthened organizational capabilities by mapping skill gaps and partnered with leadership to design and implement targeted Learning & Development programs, enhancing workforce readiness and career growth opportunities.

• Developed an HR Playbook for business leaders and first-time managers, equipping them with practical guidance on managing teams, navigating policies, and fostering high-performance environments.

• Drove talent acquisition strategies that improved quality of hire and reduced time-to-fill

· Partnered with business leadership to design and execute people strategies across talent acquisition, employee engagement, leadership development, and organizational design, while guiding and enabling a 5-member HR team to deliver aligned outcomes.

· Successfully Led talent management initiatives, including succession planning, leadership development, and forecasting future workforce requirements in line with organizational growth plans.· Fostered a culture of inclusion, psychological safety, and engagement through data-driven initiatives and regular pulse checks—critical in stabilizing sentiment and rebuilding trust during organization-wide transformation.

· Acted as a strategic advisor to business leadership, translating complex business goals into people strategies and influencing decisions across verticals.

· Coached and mentored senior leaders and managers, enhancing leadership impact and team effectiveness.

· Designed and implemented scalable HR frameworks post-transformation, unifying HR policies, offer letters, and appointment formats to streamline processes, improve retention, and ensure consistency across three merged entities.

· Leveraged HR analytics to assess program effectiveness, identify improvement areas, and drive data-informed decisions.

· Led transformation and change management during restructuring, crafting communication strategies, securing stakeholder alignment, and driving adoption of new workflows and systems.

· Oversaw HR audits, compliance, policy governance, and risk mitigation across multiple locations.

· Cultivated an inclusive, high-performance culture by building resilience, trust, and alignment with the company’s strategic vision.

· Served as POSH Officer, ensuring statutory compliance and fostering cultural sensitivity and alignment in a post-merger environment.

Assistant HR Manager

Chimera Technologies
11.2019 - 07.2021

· Managed HR operations and strategy in a fast-paced, mid-sized tech organization, leading a 4-member HR team.

· Partnered with senior leadership to align talent strategies with organizational growth and business priorities.

· Rolled out a structured performance management process that reinforced manager accountability and improved transparency in goal setting and feedback.

· Led strategic hiring across multiple levels, building organizational capabilities and supporting workforce scalability.

· Championed HR process digitization to improve efficiency, data accuracy, and employee experience.

· Launched wellness and engagement initiatives driven by employee feedback and data insights, improving morale and participation.

· Acted as a change catalyst during a period of business transformation, leading policy rollouts and fostering a value-driven culture.

  • Assisted in the development and implementation of employee training programs to enhance skills and improve overall workplace performance.
  • Managed employee records using HR information systems, ensuring data accuracy and compliance with organizational policies.
  • Supported performance evaluation processes by gathering feedback, preparing documentation, and assisting managers in conducting reviews.

Sr HR Executive

HR Global Services
06.2015 - 10.2019
  • Developed and implemented comprehensive recruitment strategies to attract top talent, utilizing advanced applicant tracking systems to streamline hiring processes.
  • Led employee engagement initiatives, conducting surveys and focus groups to gather feedback and enhance workplace culture based on employee input.
  • Managed performance appraisal processes, ensuring alignment with organizational goals while providing guidance on performance improvement plans for underperforming employees.
  • Designed and facilitated training programs for staff development, focusing on leadership skills and compliance with employment laws to foster a knowledgeable workforce.

· Led a 7-member HR team to deliver full-spectrum HR services for both IT and non-IT client organizations.

· Oversaw end-to-end HR operations including recruitment, onboarding, payroll management, statutory compliance, and grievance resolution.

· Developed and implemented standard operating procedures (SOPs) and dashboards to support HR analytics and improve operational efficiency.

· Strengthened service delivery through the introduction of governance models and streamlined digital HR workflows.

· Ensured consistent compliance with labor laws and organizational policies while enhancing employee experience and HR response times.

SR HR Associate

Infotech Global
02.2011 - 06.2015

· Handled core HR functions include recruitment coordination, onboarding, attendance tracking up to full & final settlements.

· Ensured adherence to statutory compliance requirements and supported internal and external HR audits.

· Managed end-to-end HR documentation processes including employee files, records, and separation formalities.

· Built strong foundational experience in HR operations, employee support, and HR reporting.

· Contributed to smooth HR service delivery through consistent process execution and attention to detail.

Education

Business Analytics & Data Science -

Hero Vired
04.2001 -

Certified HR Generalist & Six Sigma Greenbelt -

AIHR
04.2001 -

Certified SAP HCM End-User Professional -

AIHR
04.2001 -

Certification in Corporate Law -

IIM
04.2001 -

Bachelor of Science - Bachelor of Computer Application

Jain University
Bangalore
04.2001 -

Skills

Succession planning

Strategic HR Business Partnering

Workforce Planning & Succession

Organizational Diagnostics

Employee Engagement

Culture Building

Performance Management

Change Leadership

HR Analytics

Leadership Development

HR Operations & Compliance

Diversity, Equity & Inclusion

Stakeholder Management

Timeline

Sr HR Manager

ContinuServe Softech Pvt Ltd
07.2021 - Current

Assistant HR Manager

Chimera Technologies
11.2019 - 07.2021

Sr HR Executive

HR Global Services
06.2015 - 10.2019

SR HR Associate

Infotech Global
02.2011 - 06.2015

Business Analytics & Data Science -

Hero Vired
04.2001 -

Certified HR Generalist & Six Sigma Greenbelt -

AIHR
04.2001 -

Certified SAP HCM End-User Professional -

AIHR
04.2001 -

Certification in Corporate Law -

IIM
04.2001 -

Bachelor of Science - Bachelor of Computer Application

Jain University
04.2001 -
Poojashree MujumdarSr HR Manager