Sai Poojith Pandirla

Bangalore

Summary

Highly motivated and detail-oriented Operations Specialist with extensive experience in data management, CRM systems, sales operations, and partner ecosystem support. Proven ability to analyze complex data sets, create insightful reports, streamline processes, and collaborate with internal teams and strategic partners to enhance operational efficiency and drive business growth. Experienced in supporting partner programs, managing partner-related operations, and improving cross-functional workflows. Eager to learn and seeking to leverage my skills in a challenging environment that fosters professional growth and development.

Overview

years of professional experience

Certification

Work History

Revenue operations specialist, Partners

Acquia

11.2024 - Current

Process Enhancement: Analyzed existing operational workflows to identify bottlenecks and inefficiencies; proposed and implemented process automation and optimization strategies to improve accuracy, speed, and overall productivity.
Partner Onboarding: Streamlined the end-to-end partner onboarding process — from application review and agreement execution to Salesforce registration — ensuring seamless access to partner tools and systems.
Partner Deal Registration: Evaluated and processed partner deal registrations by validating eligibility criteria, creating customer accounts, and converting qualified deals into Salesforce opportunities.
Partner Commissions: Audited co-sell evidence and sales activities to verify partner claims. Calculated commission payouts with precision and facilitated timely disbursement through coordinated cross-functional collaboration.
AWS Referrals Management: Handled AWS-related business referrals, ensuring accurate tracking, submission, and reporting of referral opportunities in alignment with Acquia–AWS partnership requirements.
Reporting & Dashboard Automation: Developed and automated partner pipeline reports in Google Sheets and Salesforce. Created performance dashboards tailored to partner sales teams and third-party vendors for real-time visibility.
Quotations & Approvals: Prepared and managed customer quotes in Salesforce CPQ, ensuring adherence to pricing policies and securing necessary internal approvals for deal finalization.

Sales Analyst, Partners

NetApp India Pvt Ltd.

Banglore, India

04.2022 - 08.2024

Global Partner Onboarding: Spearheaded the onboarding process for global partners, ensuring they gained access to essential tools and CRMs for efficient collaboration.
CRM Enhancement: Played a pivotal role in maintaining and enhancing the SFDC Spark CRM, working with the cross-functional team to address bugs and implement improvements, ensuring smooth bi-weekly releases.
Operational Efficiency: Leveraged Tableau, Salesforce, and SAP CRM systems to streamline daily operations, enhancing efficiency and data accuracy.
Requirements Gathering and Solution Design: Engaged with users to gather business requirements and actively contributed to the design and implementation of effective solutions.
CRM Migration: Contributed to the CRM migration from SAP to Salesforce by performing thorough checks in the testing environment, ensuring a seamless transition and system reliability.
System Reliability: Conducted rigorous system functionality and sanity checks to ensure the reliability of all releases.
Database Management: Managed an extensive database of over 14,000 partners, providing critical data access and reports to authorized internal stakeholders.
Custom Reporting: Developed and deployed custom dashboards and reports within Salesforce CRM, significantly enhancing productivity.

Central Sales Operations Associate

BYJU'S

Bangalore, India

10.2020 - 04.2022

Led the pilot process for trainee employee qualification and onboarding, utilizing multiple eligibility matrices to ensure the selection of top candidates.
Developed and maintained qualification sales matrices that elevated the performance of the sales team across India.
Managed monthly reconciliation of billing charges for third-party resources, ensuring financial accuracy.
Provided critical support to the Business Development team, resolving inquiries swiftly and effectively to maintain momentum.
Designed and automated standard reporting tools and analysis processes, delivering actionable insights to management teams.
Created and optimized dashboards using Google Sheets and Google Data Studio, simplifying data visualization and enhancing decision-making.

Education

Bachelor of Business Administration - Marketing

Ramaiah Institute Of Business Studies

2020

Skills

*Data Management & Reporting*: Expertise in maintaining, organizing, and generating actionable reports from large and complex datasets, ensuring data accuracy and accessibility
*Analytical Tools*: Advanced proficiency in Google Sheets, Google Data Studio, and Excel, with the ability to create sophisticated data visualizations and automate reporting processes
*CRM & BI Platforms*: Working knowledge of Tableau, SAP, Power BI, and Salesforce CRM, enabling effective data analysis and streamlined business operations
*Problem-Solving*: Proven ability to comprehend complex challenges and develop innovative and efficient resolution strategies