Poojitha Durga Pappala
Bengaluru
Summary
Site Reliability Engineer with nearly 3 years of hands-on experience in enhancing system performance and reliability through effective DevOps practices. Skilled in cloud infrastructure management, automation, and implementing CI/CD pipelines to streamline deployment processes. Adept at incident management and problem resolution, ensuring high system availability. Eager to apply a proactive approach and technical expertise in a dynamic team environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
SRE DevOps Engineer
Tata Consultancy Services
Bengaluru
08.2021 - Current
- Configured and managed AWS cloud services, ensuring high availability and performance.
- Implemented CI/CD pipelines to automate build and deployment processes, enhancing efficiency.
- Led incident management efforts, effectively resolving critical issues and minimizing downtime.
- Optimized system monitoring using Splunk and Grafana, improving early issue detection.
- Collaborated with cross-functional teams to troubleshoot and resolve application issues promptly.
- Worked closely with DevOps teams in order to design best practices for deploying applications into Beta and production environment.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Collaborated with developers and stakeholders to resolve Incidents efficiently.
- Worked as Change and incident Manager. Dealt with P1 incidents and closed them efficiently with Proactive TRTs. And closed the tickets in time.
- Collaborated with developers in order to troubleshoot application related issues quickly.
- Maintained version control systems such as GitLab for all software development projects.
- Monitored system health using Splunk for real-time log detection and early issue identification.
- Managed infrastructure components including virtual machines, storage devices, networks.
- Implemented containerization technologies such as Docker and Kubernetes for faster delivery cycles.
- Set up monitoring tools like Grafana to track performance metrics.
- Provided support for web servers configuration and maintenance activities.
- Implemented systems automation using scripting languages like Python and Bash.
- Participated in disaster recovery exercises to test reliability of system.
- Created CI and CD pipelines with Jenkins and Docker to automate the build process of applications.
- Developed automated deployment processes and scripts to ensure a smooth transition from development to production.
- Updated software upon release of vendor patches to mitigate vulnerabilities.
- I am passionate about enhancing my transferable skills in executing my day-day responsibilities and utilize my quick learning skills to the highest degree and which provides me an opportunity to learn perpetually and to live a career that matters.
Education
B.Tech - Electronics And Communication Engineering
Vignan's Nirula Institute of Technology
Guntur, AP08-2021
Board of Intermediate - MPC
Tirumala Junior College
Rajahmundry, AP07-2017
Secondary Board of Education, A.P. -
Tirumala English Medium High School
Rajahmundry, AP06-2015
Skills
- Cloud Infrastructure Management (eg, AWS, Terraform)
- Automation and CI/CD Pipelines (eg, Jenkins, Gitlab, DX1)
- Incident and Change Management (ServiceNow, Jira)
- Scripting Languages (Python, Bash)
- Problem-solving
- Team collaboration
- Operating Systems: Linux(RedHat, Ubuntu, CentOS), Windows
- Containerization: Docker, Kubernetes
- Monitoring and logging: Splunk, Grafana, BigPanda
- Database Systems: MySQL
- Technical Skills :- C, C
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Affiliations
● Won nine certificates in throw ball competition held at different colleges in the surroundings of Guntur.
● Participated and qualified for semi-finals in Master Orator Championship which was held at our college.
Certification
● Certified in Python and Cloud Identity and AI For Everyone from Coursera.
● Certified in Communication skills and Interview skills from TCS Icon.
Accomplishments
- Cleared 2 rounds in Wings1 Exam (High Level Internal Exam In TCS) .
- Got Nominated for on the Spot Award for quickly identifying and solving a major outage issue.
- Got Nominated and awarded for Applause Award for outstanding performance.
Timeline
SRE DevOps Engineer
Tata Consultancy Services
08.2021 - Current
B.Tech - Electronics And Communication Engineering
Vignan's Nirula Institute of Technology
Board of Intermediate - MPC
Tirumala Junior College
Secondary Board of Education, A.P. -
Tirumala English Medium High School
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