Poonam
Karnal
Summary
Knowledgeable and dedicated customer service professional with extensive experience in E-Commerce industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Customer Service Representative
Frontizo Business services
08.2019 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Education
B.Com -
Pt. Charani Lal Sharma Govt. PG College
Karnal 06.2017 - 03.2020
Skills
Good listening skills
Timeline
Customer Service Representative
Frontizo Business services
08.2019 - Current
B.Com -
Pt. Charani Lal Sharma Govt. PG College
06.2017 - 03.2020
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