Listening Music
Poonam Bhardwaj
Customer Care Representative
New Delhi,New Delhi
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
PRV Teacher
RangeHill School
Aligarh
07.2018 - 03.2023
- Incorporated multiple types of teaching strategies into classroom.
- Supported student physical, mental, and social development using classroom games and activities.
- Planned and implemented integrated lessons to meet national standards.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Customer Care Representative
Aadarsh Techonology
New Delhi
06.2018 - 07.2019
- Assisted call-in customers with questions and orders.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Resolved concerns with products or services to help with retention and drive sales.
- Logged call information and solutions provided into internal database.
Education
Bachelor of Education - Diet And Health
Vivekanand Technical University
Aligarh 07.2011 - 07.2012
Bachelor of Science - Zoology
Tikaram College
Aligarh 07.2006 - 07.2007
High School Diploma -
Tikaram College
Aligarh 07.2003 - 07.2006
Skills
Creative problem solving
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
PRV Teacher
RangeHill School
07.2018 - 03.2023
Customer Care Representative
Aadarsh Techonology
06.2018 - 07.2019
Bachelor of Education - Diet And Health
Vivekanand Technical University
07.2011 - 07.2012
Bachelor of Science - Zoology
Tikaram College
07.2006 - 07.2007
High School Diploma -
Tikaram College
07.2003 - 07.2006