POONAM CHAUHAN

Senior Sales Executive at - International Client Management: Managed relationships with international clients, providing sales support and services.
- Solution Sales: Offering clarity on support and assistance throughout the process.
- Client Assistance: Provided step-by-step assistance to clients, ensuring seamless collaboration and process delivery.
- Sales Support: Offered expert guidance and support to clients, addressing their needs and concerns.
Report building.

• Managing staff for their work and work allocated.
• To ensure the work done on time.
• Communicated with stockbrokers via telephone and email.
• Responsible for handling accounts : Tools used “QUICKBOOKS”

• Responsible for customer insurance accounts, and developing sales incentive programs.
• Ensured compliance with relevant regulations, laws, and policies related to customer relationships.
• Cultivated strong relationships with customers by providing personalized attention.
• Responded promptly to emails, phone calls, and other forms of communication from customers.
• Identified opportunities for cross-selling products or services.
• Analyzed customer data to identify potential problems or areas of improvement.

• Managing customers and their individual insurance accounts & generate new customers for the company.
• Organized promotional events to attract new customers.
• Evaluated existing procedures for handling customer inquiries and suggested improvements.
• Maintained accurate records of all interactions with customers.
• Resolved customer complaints in a timely manner.