POONAM DHANDA
Gurgaon,Gurgaon
Summary
Seeking an opportunity for professional growth increased responsibility towards handling project in a professional organization with the vision towards the future.
Overview
25
25
years of professional experience
Work History
Sr. Executive Admin
Exicom Tele - Systems
12.2012 - Current
- Company Overview: HFCL group
- Take care of responsibility of Admin executive:
- Handling day to day administrative work
- Handling employee’s transportation (Buses)
- Making vendor management and cost analysis
- Making Purchase order in SAP for admin related materials for all sites
- Making Daily housekeeping attendance dash board and monthly attendance
- Making daily tea coffee material issue sheet and maintain monthly MIS
- Monthly material planning of Housekeeping material, pantry, stationery for all sites
- Making housekeeping material issue sheet and maintain monthly MIS
- Ensuring smooth day to day office and facility operations
- Arranging meeting room as per availability
- Make travel arrangements, like hotel booking, taxi booking etc
- Managing lunch/ dinner for associates & its billing
- Renewal of vendor contracts
- Processing of Bills
- Ensures that work area is clean, secure, and well maintained
- HFCL group
- Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
Front desk cum admin executive
Three D Integrated Solution Ltd.
04.2009 - 11.2012
- Company Overview: HBE Group
- Take care of responsibility of Front Desk Cum Admin executive:
- Responsible for Inbound & Outbound calls, handling internal & external communication and maintaining records of the same
- Handling Vendor management
- Maintaining MD diary, arrange meetings and appointments and provide reminders
- Make travel arrangements
- Like visa, hotel booking
- Managing administrative budget to ensure effective delivery of services including housekeeping, security, cafeteria, transport, office equipment etc to enable smooth day to day operation
- Handling day to day administrative work
- Oversees the human resource database
- Ensures that system records are accurately recorded and cross-checked
- Enters new hire information in the human resource system database
- Tracks and resolves problems and checks system operations as scheduled
- Ensures that human resource files and records are maintained in accordance with legal requirements and Company policies and procedures
- Receives and screens visitors and telephone calls
- Receives and tracks employment applications
- Assists with questions and problems courteously and promptly
- Obtains and conveys information as needed
- Maintains and projects the Company’s professional reputation
- Coordinates with related departments as required
- Answers questions and provides assistance
- Keeps management appropriately informed of area activities and of any significant problems
- Attends and participates in meetings as required
- Ensures that work area is clean, secure, and well maintained
- Stays well informed regarding human resource developments
- HBE Group
Front Desk Executive
Samtel engineering system
04.2008 - 03.2009
- Company Overview: Samtel Group
- Samtel Group
- Managed high call volumes, addressing inquiries and directing calls to appropriate departments.
- Conducted regular inventory audits of office supplies, maintaining stock levels as needed.
- Supported the training of new front desk staff members, sharing best practices for excellent service delivery.
- Maintained an organized workspace to optimize productivity and improve overall guest experience.
- Managed front desk maintenance of client records and lab data.
- Developed and maintained positive relationships with guests for satisfaction.
- Prepared reports on guest satisfaction levels and other metrics.
Office executive
Delfa Impex pvt. Ltd.
08.2000 - 03.2008
Education
High School -
Air Force School
Delhi03.1996
Bachelor of Arts -
Kurukshetra University
Harnaya03.1999
Skills
- Windows – XP
- DTP Course from APIIT
- Keen observer
- Good grasping and convincing power
- Willing to listen, learn and how to grow
- Punctuality
- Progressive Attitude
- Staff management
- Mail handling
- Administrative support
- Office administration
- Office management
- Expense reporting
- Travel coordination
- Teamwork and collaboration
- Problem-solving
- Team leadership
Languages
English
Hindi
Extra-Curricular Activities
Regular participation in debate competitions Actively participation in Scout guide camps at School level
Personal Information
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Awards
Best Employee of the year, 2010, Three D Integrated Solutions Ltd., Gurgaon
Disclaimer
I hereby declare that the information furnished above is true to the best of my Knowledge and belief. I am ready to accept a challenging job for achieving the goals of the Organization.
Husbands Name
Shri Naresh Kumar
Timeline
Sr. Executive Admin
Exicom Tele - Systems
12.2012 - Current
Front desk cum admin executive
Three D Integrated Solution Ltd.
04.2009 - 11.2012
Front Desk Executive
Samtel engineering system
04.2008 - 03.2009
Office executive
Delfa Impex pvt. Ltd.
08.2000 - 03.2008
High School -
Air Force School
Bachelor of Arts -
Kurukshetra University
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