Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic
Poonam Dwivedi

Poonam Dwivedi

Summary

To pursue a challenging career with dynamic team and obtain a responsible position in an organisation having abundant scopes and to be associated with an organisation that offers me opportunity to grow based on my hard work, talent and knowledge.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

CIVICA Resource Pvt. Ltd
08.2022 - Current
  • Actively leading BA team for the project and mentoring the junior Bas for the process and project
  • Working closely with BU to collect the requirements and elicitation to the development team to meet the project timeline
  • Working on a ERP project to create the cloud based system based on the desktop application for different modules such as Utility, Finance, Tax
  • Payroll for Government agency based on US
  • Being responsible for arranging meetings and facilitating workshops with existing and prospective clients to discuss their business needs, understanding business drivers and communicating these with the wider team
  • Maintaining the longer-term vision for the product, helping ensure the team focuses on the most important issues first, thereby ensuring the team continually delivers real value to the customer
  • Working closely with the team to design solutions to client’s business requirements, and solving problems as the need arises
  • Being involved in the whole life cycle of software development, creating an initial backlog, attend sprint retrospective and demonstration / planning sessions
  • Revising and updating user stories throughout the project in response to changing needs and situations, ensuring the Agile team prioritizes tasks accordingly
  • Facilitating the process of defining, analyzing, and testing the requirements for a given sprint
  • Creating and executing test cases and sanity checks as part of overall testing

Business Analyst

Ratnaafin Holdings Pvt.Ltd
07.2021 - 07.2021
  • Developing effective relationships with the business Subject Matter
  • Experts (SMEs) eliciting requirements, analysing and presenting relevant information to ensure that key stakeholders have a common expectation of the quality, scope, cost and benefits of the preferred solution
  • Experience in converting user stories to functional requirements i.e., preparation of Business Requirement Specifications, Functional
  • Requirements
  • Evaluating business processes, anticipating requirements, uncovering areas of improvement, and developing and implementing solutions
  • Identify areas of risk and communicate to stakeholders; act as an escalation point for day-to-day tasks and project issues
  • Conducting meetings and presentations to share ideas and findings with the team
  • Effectively communicating insights and plans to various stakeholders
  • Ensuring solutions meet business needs and requirements
  • Perform user acceptance testing and involve in software testing phase
  • Updating, implementing and maintaining procedures
  • Monitoring deliverables and ensuring timely completion of project

Business Analyst

S&P Global Market Intelligence
04.2013 - 08.2019
  • Analysing clients' existing systems and business models
  • Mapping and documenting interfaces between legacy and new systems
  • Developing solutions and related products
  • Supporting users on change control and system updates
  • Providing training and user manuals to users of a new system
  • Keeping up to date with technical and industry developments
  • Effectively using website tracking software like Mozenda, Webwatcher ,fetch and exploring their features
  • Managing workflow collaboratively with team to achieve personal and team goal
  • Working with team as individual as well as enterprise contributor
  • Handling a team of 6 members to circulate work amongst them according to business need and managing to fulfil company’s need before the risk date
  • Develop automation as per business requirements across internal/external client’s lines of business & platforms for processes that are candidates for automation
  • Incorporate automation per agile practices for automating business processes and functions
  • Focuses on improving business process, with an understanding of technical problems and solutions as they relate to the current and future business environment
  • Involved in all phases of Software Development Life Cycle including design, development and creating test cases
  • Maintains a close relationship with the business users, UAT, and QA throughout the project life cycle to ensure automation goals are achieved.

Education

Master of Computer Application -

Saurashtra University
2013

BSc - Mathematics

St.Xaviers's College
2010

Skills

  • Managing Sprint ceremonies
  • Experience using Jira, Github, ADO
  • Requirement Gathering & Elicitation
  • Wireframing and documentation
  • Leading & mentoring Team
  • Working in Agile
  • Decision making
  • Communication
  • Multi-tasking
  • Team work
  • Ownership
  • Leadership
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Problem-Solving
  • Analytical and Critical Thinking

Accomplishments


  • Offered Onsite opportunity to lead ERP Finance
  • Project to US by CIVICA in November 2022
  • Star Performer of the team award in Ratnaafin
  • Employee of the Month awarded in S&P Global

Certification

  • Certified Scrum Master, Scrum Alliance - August 2023
  • Business Analyst, Automation 360 - May 2022

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)

References

  • Pinal Patel Project Manager at Acronotics ; pinal.kakadiya14@gmail.com
  • Shekhar Shastry: Delievery Manager at Civica; nsvs107@gmail.com

Timeline

Senior Business Analyst

CIVICA Resource Pvt. Ltd
08.2022 - Current

Business Analyst

Ratnaafin Holdings Pvt.Ltd
07.2021 - 07.2021

Business Analyst

S&P Global Market Intelligence
04.2013 - 08.2019

Master of Computer Application -

Saurashtra University

BSc - Mathematics

St.Xaviers's College
Poonam Dwivedi