Poonam Jain
Bangalore
Summary
Strategic training and operations professional with 14 years in fund accounting and hedge fund accounting. Expertise includes leading client migrations, managing fund operations, and delivering accurate NAVs. Skilled in designing training programs, onboarding new hires, and enhancing cross-functional capabilities through e-learning solutions. Focused on strengthening stakeholder relationships and aligning training with business objectives to drive efficiency and client satisfaction.
Overview
14
14
years of professional experience
Work History
Manager
Northern Trust Operating Services (India) Private Limited
Bengaluru
08.2016 - Current
- Delivered blended learning solutions that enhanced knowledge transfer across diverse learner groups.
- Monitored, measured, and reported training effectiveness through regular metrics Power BI and progress updates to stakeholders, and senior management.
- Facilitated training and developed a robust curriculum for partners to support career progression.
- Create engaging content digital learning by applying instructional design principles, and leveraging e-learning authoring tools like Articulate 360, Camtasia, etc.
- Undertaking regular assessments of training needs for individuals and organization, in consultation with departmental heads, including assessment methods and measurement systems available.
- Developed assessment strategies to measure learner understanding and course effectiveness.
- Implemented feedback mechanisms that refined course content and enhanced learner experience.
- Interface with Global Leads to ensure sessions/programs are conducted across regions.
Technical Coordinator
Northern Trust Operating Services (India) Private Limited
Bangalore
04.2014 - 07.2016
- Managed and reviewed daily reconciliations (cash, position, MTM, pricing, trade, and income), ensuring accuracy and timely issue resolution.
- Finalized monthly NAV calculations, ensuring accuracy through comprehensive checks.
- Led and monitored team performance, ensuring compliance with SLA timelines, and improving process accuracy.
- Maintained MIS reports, including KPI dashboards, error logs, and allocation/ update logs, enhancing transparency and team efficiency
- Reviewed fixed and variable expense fees, ensuring alignment with client agreements.
- Processed and posted capital activities (purchases, fees, transfers, and wires)
Senior Analyst
Northern Trust Operating Services (India) Private Limited
Bangalore
09.2011 - 03.2014
- Directed accurate and timely End-to-End activities for NAV valuation of mutual funds, hedge funds, and Master feeder funds.
- Reviewed corporate action events and analyzed market value movements to ensure accurate portfolio valuations.
- Prepared NAV expense schedules detailing accruals for fixed and variable fees, enhancing transparency in financial reporting.
- Implemented controls to ensure compliance with internal audits, contributing to quality assurance and risk management.
- Processed non-automated transactions including trades, Unit Deal, FX contracts, and expense payments.
- Acted as the single point of contact for client relationship management.
- Managed team of 18 to 20 members, overseeing task allocation and cross-training initiatives.
- Collaborated on global project to restructure Fund Accounting processes post-UBS acquisition.
Education
Bachelor of Commerce - Accounting
Jyoti Nivas College
Bangalore04.2011
Skills
- Instructional Design
- ADDIE
- Content development
- LMS systems
- Storyline
- Articulate
- Epiplex
- Project Management
- Stakeholder Management
- Negotiation skills
- Behavioral training
- Train the trainer
- MS Office
- Kahoot
- Problem Solving
- Root Cause Analysis
- Kahoot
Languages
- Hindi (Native Proficient)
- English (Business Proficient)
- Tamil
- Kannada
Disclaimer
I hereby declare that above mentioned information is true to the best of my knowledge.
Timeline
Manager
Northern Trust Operating Services (India) Private Limited
08.2016 - Current
Technical Coordinator
Northern Trust Operating Services (India) Private Limited
04.2014 - 07.2016
Senior Analyst
Northern Trust Operating Services (India) Private Limited
09.2011 - 03.2014
Bachelor of Commerce - Accounting
Jyoti Nivas College