Dynamic Office Assistant with a proven track record at Saurashtra Gramin Bank, excelling in customer relationship management and the strategic selling of financial products. Demonstrated expertise in bookkeeping and efficient data submission, alongside exceptional scheduling and call handling skills. Achieved significant CASA account growth through effective communication and meticulous attention to detail.
Overview
4
4
years of professional experience
Work History
Office Assistant Multi Purpose
Saurashtra Gramin Bank (Sponsored by SBI)
03.2020 - 04.2024
Cash and clearing related operational work.
Cross selling of third party products like life insurance, general insurance and mutual fund.
Penetration of various financial inclusion products like PMSBY, PMJJBY, PMJDY and APY.
Maintaining good customer relationships and providing and satisfying customer needs align with the bank's products.
Keeping continuous touch with customers by regular calling and meeting.
Timely submission of compliance of various audit related comments
Having proficient knowledge of bank's products and services to meet customer needs
Having experience in sourcing new CASA accounts by door to door campaigning and regular meeting with customers to source CASA deposits
Timely submission of various data and statements to controlling office with accuracy
Education
Bachelors of Technology - Electronics And Communication
Rajasthan Technical University
Kota Rajasthan
08-2011
Skills
Scheduling
Mail handling
Call handling
Bookkeeping
Timely submission of accurate data and statements
Languages
Hindi
English
Gujarati
Punjabi
Timeline
Office Assistant Multi Purpose
Saurashtra Gramin Bank (Sponsored by SBI)
03.2020 - 04.2024
Bachelors of Technology - Electronics And Communication
Rajasthan Technical University
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