Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Poonam Johar

Sri Ganganagar

Summary

Dynamic Office Assistant with a proven track record at Saurashtra Gramin Bank, excelling in customer relationship management and the strategic selling of financial products. Demonstrated expertise in bookkeeping and efficient data submission, alongside exceptional scheduling and call handling skills. Achieved significant CASA account growth through effective communication and meticulous attention to detail.

Overview

4
4
years of professional experience

Work History

Office Assistant Multi Purpose

Saurashtra Gramin Bank (Sponsored by SBI)
03.2020 - 04.2024
  • Cash and clearing related operational work.
  • Cross selling of third party products like life insurance, general insurance and mutual fund.
  • Penetration of various financial inclusion products like PMSBY, PMJJBY, PMJDY and APY.
  • Maintaining good customer relationships and providing and satisfying customer needs align with the bank's products.
  • Keeping continuous touch with customers by regular calling and meeting.
  • Timely submission of compliance of various audit related comments
  • Having proficient knowledge of bank's products and services to meet customer needs
  • Having experience in sourcing new CASA accounts by door to door campaigning and regular meeting with customers to source CASA deposits
  • Timely submission of various data and statements to controlling office with accuracy

Education

Bachelors of Technology - Electronics And Communication

Rajasthan Technical University
Kota Rajasthan
08-2011

Skills

  • Scheduling
  • Mail handling
  • Call handling
  • Bookkeeping
  • Timely submission of accurate data and statements

Languages

Hindi
English
Gujarati
Punjabi

Timeline

Office Assistant Multi Purpose

Saurashtra Gramin Bank (Sponsored by SBI)
03.2020 - 04.2024

Bachelors of Technology - Electronics And Communication

Rajasthan Technical University
Poonam Johar