Poonam Joshi
Pune
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Experienced in associate officer roles with focus on customer service, operational efficiency, and team collaboration. Showcases strong communication skills and problem-solving abilities, essential for liaising between departments and resolving issues promptly. Professional skills include leadership, strategic planning, and project management. Previous work demonstrated significant positive impact on team productivity and overall business operations. Resourceful Associate Officer known for high productivity and efficient task completion. Specialized skills include strategic planning, regulatory compliance, and stakeholder engagement. Excel in communication, problem-solving, and teamwork to achieve organizational goals.
Bold Profile
Overview
18
18
years of professional experience
1
1
Certification
Work History
ASSOCIATE OFFICER - BUSINESS DEVELOPMENT & RECRUITMENTS
CORE INDIA (Centre Of Renewable Energy)
06.2024 - Current
- Provided excellent service and attention to clients when face-to-face or through phone conversations
- Resolved customer complaints in a timely manner, ensuring satisfaction with services provided
- Implemented changes to existing processes based on feedback received from customers or employees
- Participated in weekly team meetings to discuss progress on projects and tasks assigned
- Developed and implemented procedures to ensure compliance with the organization's policies and regulations
- Coordinated internal meetings between departments and personnel
- Conducted research on potential new business opportunities, analyzing financial data and market trends
- Prepared detailed reports and presentations for executive review
- Provided support to senior management in developing strategies for achieving organizational goals
- Managed team of professionals to ensure operational efficiency and effectiveness
- Developed training materials and conducted seminars on topics related to corporate governance practices.
HEAD OF ADMIN AND MARKETING
Cambridge Groups of School
05.2023 - 05.2024
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed strong communication and organizational skills through working on group projects.
- Applied effective time management techniques to meet tight deadlines.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
ADMISSION & ADMIN HEAD
GGIS
10.2022 - 05.2023
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked well in a team setting, providing support and guidance.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Demonstrated leadership skills in managing projects from concept to completion.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
ADMIN MANAGER
Vidya Valley World School
02.2019 - 09.2022
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Updated reports, managed accounts, and generated reports for company database.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Coordinated office events and meetings for staff and clients.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Maintained primary relationship accountability for clients, overall servicing responsibility and parent satisfaction to maximize profitability of parent relationships.
- Created reports, presentations and other materials for executive staff.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
SAP END USER - PP & MM MODULE
Enercon India Ltd / Wind World India
04.2007 - 12.2017
- Finalization of vendor (L1,L2 ,L3), creation of account for Vendor, creation of Production orders, creation of Purchase order, creation of Service entry sheets (SES)
- Conducted training sessions on usage of the SAP PP module for end-users
- Analyzed existing customer business processes to identify areas of improvement and develop custom solutions using SAP tools
- Performed detailed analysis of customer requirements and developed solutions that met their needs while adhering to company standards
- Identified gaps in resources and proposed solutions for improved efficiency
- Recommended process improvements that would increase productivity while decreasing costs
- Developed and maintained resource plans based on the project's timeline, budget and scope
- Maintained accurate records of project progress, resource assignments, and other relevant data points
- Prepared presentations summarizing results of analysis for senior leadership review meetings.
Education
MBA - HR (Pursuing) -
D Y Patil University
Bachelor of Commerce - undefined
Tilak Vidyapitha
Skills
- Problem Resolution
- Friendly, Positive Attitude
- Relationship Building
- Microsoft Word
- Finalization of vendor (L1,L2 ,L3)
- Creation of account for Vendor
- Creation of Production orders
- Creation of Purchase order
- Creation of Service entry sheets (SES)
- Looking into ERP of Top school application
- Entering new admission in ERP
- Worked in Microsoft 365 office for 2 years
- Aptech Computer Education
- Client/Server Applications
- Relational Database systems concepts
- Unix Networking Technologies
- OPP with C
- Word power point
- Foxpro
- MS OFFICE
- Logistics Management
- Employee Relations
- Coaching and Mentoring
- Operations Management
- Work Coordination
- Report Preparation
Certification
Workday HCM (From Henry Harvin)
Accomplishments
- Basketball player (Gold medalist) for schools, university & Maharashtra state from 1992-2004
- Basketball coach for age group 4 years to 16 years from year-2018-2019 (At SKP campus, Balewadi)
- Marathon 21km, 10km runner
- Won Mini Olympics Bronze Medal in Basketball 2022-23
- Participated as a Captain for Maharashtra Masters Game 2023
- Participated as a Captain for Maharashtra Masters Game Feb 2024
Languages
English
Hindi
Marathi
Timeline
ASSOCIATE OFFICER - BUSINESS DEVELOPMENT & RECRUITMENTS
CORE INDIA (Centre Of Renewable Energy)
06.2024 - Current
HEAD OF ADMIN AND MARKETING
Cambridge Groups of School
05.2023 - 05.2024
ADMISSION & ADMIN HEAD
GGIS
10.2022 - 05.2023
ADMIN MANAGER
Vidya Valley World School
02.2019 - 09.2022
SAP END USER - PP & MM MODULE
Enercon India Ltd / Wind World India
04.2007 - 12.2017
Bachelor of Commerce - undefined
Tilak Vidyapitha
MBA - HR (Pursuing) -
D Y Patil University
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