Poonam Patel
Vice President | Asset And Wealth Management Technology
Mumbai
Summary
Background in successful IT implementation and presentation to key stakeholders. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Successfully coordinates project work to mitigate risks and solve technical issues.
Consistently adapting to changing technology landscape and delivery requirements. Strong communication skills and logical abilities. Specializes in Software design, architecture, Micro services, Cloud, Kubernetes, Dev Ops and Java Technologies.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Vice President
JP Morgan Chase & Co.
Mumbai
02.2023 - Current
- Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
- Configured and implemented IT initiatives to produce measurable business value.
- Guided testing process and validation for major software releases.
- Liaise with business to understand the deliverables and requirements.
- Trained and supported new team members to resolve technical challenges.
Senior Associate
JP Morgan Chase & Co
Mumbai
02.2022 - 01.2023
- Developed and implemented solutions to increase client satisfaction and engagement.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Evaluated frameworks to develop and design reusable frameworks for PDF generation.
- Improved business satisfaction by quickly and effectively addressing inquiries and complaints.
- Served as liaison, facilitating communication between management and associates.
- Trained and supported new team members, maintaining culture of collaboration.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Associate
JP Morgan Chase & Co
Mumbai
09.2016 - 01.2020
- Developed and designed and troubleshoot User interface for web based application systems.
- Identified client needs and wants to enhance client experiences and boost application performance.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided demonstrations and presentations to the business and client as part of agile development process.
- Managed client relations through communication and helpful interactions.
Technical Lead
Experian
Mumbai
02.2016 - 08.2016
- Evaluated and adopted new technologies to address changing industry needs.
- Investigated system issues and implemented resolutions to reduce downtime.
- Identified value opportunities to exploit product for maximum business effectiveness.
- Supervised architecture, design and implementation of company-wide platforms and applications.
- Researched and adopted new technologies to add value to existing offerings.
- Built product feature lists with stakeholders.
- Defined parameters for API and data acquisitions.
- Enhanced interfaces to promote better functionality for users.
- Improved systems with addition of new features and infrastructure.
Senior Analyst
Accenture
Pune
02.2014 - 01.2016
- Investigated system issues and implemented resolutions to reduce downtime.
- Validated results and performed quality assurance to assess accuracy of data.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Identified and resolved problems through root cause analysis.
- Conducted system analysis and implementation to maintain and improve applications.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Queried databases for information needed for report processing.
- Enhanced interfaces to promote better functionality for users.
- Collaborated with stakeholders to identify business needs and data sources.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
Consultant
Capgemini
Pune
12.2009 - 02.2014
- Developed client interfaces and delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Aligned closely with business owners and developers to gather information and gain operational insight.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Collaborated with clients to define solution requirements.
- Represented software applications engineering team during large and complex development projects.
- Identified and documented project changes with proactive budget oversight.
- Partnered with development team on product development and application support plans.
- Analyzed proposed technical solutions based on customer requirements.
- Supported clients with business analysis, documentation, and data modeling.
- Liaised with business, client and management team to better understand customer needs and recommend appropriate solutions.
Software Engineer
Patni Computer Systems
Pune
03.2007 - 12.2009
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Coordinated with other engineers to evaluate and improve software solutions and interfaces.
- Developed robust, scalable, modular and API-centric services and applications.
- Updated old code bases to modern development standards, improving functionality.
- Designed enhancements and updates for subsystems of end-user applications software running on local, networked, and Internet-based platforms.
- Integrated third-party tools and components into applications.
- Maintained existing software systems by identifying and correcting software defects.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
Education
Bachelor of Engineering - Electronics
Savitribai Phule Pune University
09.2002 - 2006.07
Skills
Java 11
Certification
AWS Cloud Practitioner CLF - C02
Accomplishments
- Recipient of Circle of Excellence - Team award (Nov 2022)
- Recipient of HSBC Team award (Oct 2012)
Timeline
AWS Cloud Practitioner CLF - C02
11-2023
Vice President
JP Morgan Chase & Co.
02.2023 - Current
Senior Associate
JP Morgan Chase & Co
02.2022 - 01.2023
Associate
JP Morgan Chase & Co
09.2016 - 01.2020
Technical Lead
Experian
02.2016 - 08.2016
Senior Analyst
Accenture
02.2014 - 01.2016
Consultant
Capgemini
12.2009 - 02.2014
Java SE 5 Programmer
09-2009
Software Engineer
Patni Computer Systems
03.2007 - 12.2009
Bachelor of Engineering - Electronics
Savitribai Phule Pune University
09.2002 - 2006.07
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